2 weeks after I got the one I ordered on Amazon almost 3 weeks total. That's weird. Start a new thread to share your experiences with like-minded people. nov 12th. They never did. Id give it a week though! I was able to secure a PS5 on Nov 25th but no email confirmation. So, no. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. More info, Shipping and order support for direct.playstation.com. Orders aren't shipped on Saturdays, Sundays or holidays. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. Edit: Got it a while back! My console is shipped but its stuck in a warehouse atm. I pre ordered on September 25th. Ordered mine on the 22nd. Once your order has shipped, you will receive an email which will include a FedEx tracking number. I don't seea package coming inlike others have reported. Even though pre-orders sold out immediately upon opening for both. Despite the console being in NJ (Im in NYC). Mine was too but look up a few posts about the fedex app thing, Yup. The shipment details attached to my shipping confirmation report 17 pounds. Good luck, everyone! Been 24 hours since I ordered and no email shipping notification yet. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. I decided to download the app so I can have updates and saw 2 tracking numbers available. My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. Nov 11, 2020 . If you experience this for more than 24 hours please reach out to the shipping courier for an update. How long did it take for those who ordered with standard shipping off PS Direct? Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. Sweet. Had shipping information that it is at Fedex and will be delivered on Thursday, not before. It arrived Sunday morning around 10:15am while I was at work. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. Why didn't you use an email-address you have access to? They are offering a $15 coupon for the delay. Check for known shipping delays in your area . Community Software by Invision Power Services, Inc. Hopefully things update today. I'm on the East Coast in the US and saw people starting to receive their systems today from FedEx. I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. . I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. The number of hours played in game list not updating? My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! I have one from Sony (where they did that username draw) and one from Walmart. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. Console/game discussions, news, support, trophy/media sharing and more! Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. Problem is, their reps are just plain lazy and irresponsible. Amazon is where I preordered mine. My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 Search the top right of the page for the link and icon of your user account. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. Can I transfer PS4 disc game applications to my PS5 Digital Edition? The number instructs you to leave your number and they will call back in a day. Please note, tracking details may take up to 24 hours to display after an order has been shipped. It was free if you had playstation plus. I live in the Midwest btw. Most seem to have sold out within minutes. Son of a gun I just got the delayed shipment email too. How long did it take for your PS5 to ship? I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. Depending on the. Order Placed: July 22nd. If you're located in Hawaii, or Alaska, there might be additional 1-2. Thats typical Cover-Your-Ass tactic. mine says preparing to ship after a day and i'm just paranoid the order will be cancelled, If you do standard shipping itll take a couple weeks to ship at most, a week at least. Republicans " hold together like a ball of lusty ticks" - drclaeys. I've been checking that and haven't seen anything yet. Very has a number of PS5 and PS5 Digital Edition bundles available to buy that include games such as God of War Ragnarok, The Last of Us Part 2 and Spider-Man: Miles Morales. 0 20 Anyway, I ended up getting it earlier than my projected arrival date. I got mine from Target, sadly it will come a few days late. Some customers have spent 2 - 10 days waiting for the "processing . Your package may be shipped using either FedEx or UPS. Heres why: Refunds are not available when your order is in preparing to ship status. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. Already have the extra controller and charger. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. Xbox Series X. Walmart preorders check the FedEx app for tracking info! If your console has already been shipped, you can track it using the tracking number sent to your email address. Nobody knows. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. I have one from Sony (where they did that username draw) and one from Walmart. The whole process took 13 days for me. Sea Elves aren't made of water. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. 5) What is the PlayStation Plus free shipping benefit? Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . The PlayStation Direct store uses FedEx for shipping. You need to be a member in order to leave a comment. PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. Console/game discussions, news, support, trophy/media sharing and more! They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. I think Sony has no idea what to do with their first party IPs? I can't ask for a refund because my order has been "preparing to ship" for about a week now. You must log in or register to reply here. Anyone else have this issue in the last with Sony direct? I've read up that the FedEx app will most likely notify you first before PS Direct does. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . Gaming News. (edited). If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. How long after the preparing to ship message did it to ship? Glossary for order status Now the extra controller shipped from a different location and didn't arrive until Sat. My order hasn't updated yet either. It would be a good idea to sign up for fedex. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). Boards. Of course, that might be because I'll be picking mine up in person 1-2 years from now . I don't order a lot from walmart but when I do, there's always an iss. Let everyone know about your favorite games this year! For the fedex app? Having trouble with YouTube console apps? (From Sony Direct), Damn. Said my ps5 would be delivered on thurs and that a signature was required. "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. I asked if they rang the bell and she said they did. The rep repeatedly gave no assurance of the order being fulfilled. All rights reserved. Did you get yours? Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. Hopefully that gets updated. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . Would it work still if I have the order number? Create an account to follow your favorite communities and start taking part in conversations. Mine shipped Saturday. I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. That sucks, I took vacation days for that whole Thanksgiving week. Was hoping to get it early but it looks like I wont be that lucky. Edit: Got it a while back! I got a bundle last month on a Thursday. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. Processing: July 23rd. 3,203. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. One for my Series X and another for PS5. Fahmida Y. Rashid. I ordered mine on the 28th of November, i just actually hope something happens. Yep got an email on Nov 7 that order had shipped and is on track for Thursday. 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