When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. We are sorry for the inconvenience. swissport benefits enrollment. This question can help the interviewer determine how well youll fit in with their team. It also shows the interviewer that you can be decisive when necessary. Note that you are dedicated to providing the best customer service possible in all situations involving customers. We sent out another shipment right away.. I applied online. Lots of questions and prepare time is not enough After that you will be invited to do a online interview where you have to answer in recording, I applied online. This role taught me how to communicate clearly with customers and resolve problems efficiently.. These should be covered by the employer. I interviewed at Swissport in Jun 2022. Example of going above and beyond for a customer. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Have you ever worked in a fast-paced environment before? 2023Swissport International AG. The process took 1 day. I applied online in December 2019 in Sydney. Your job seeking activity is only visible to you. I interviewed at Swissport (Sydney) in Dec 2019. Als het probleem zich blijft voordoen, Completeted training for the contracted airline, process took about 3 weeks. Que estudiaste Customer service Lead agent - Seasonal position until 31st October. Password (8+ characters) . scusiamo se questo pu causarti degli inconvenienti. Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Easy process. Ready for take off? Customer Service Representative. Spent a lot of time explaining the role. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. Shared on 6 February 2019 - Baggage service Agent - Richmond, BC. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. This is a Part . If you enjoy working with people in a dynamic environment, join us! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Example: I use a planner to keep track of my daily tasks and appointments. Staff room is unhygienic, they treat you like children speak to staff disrespectfully. If you continue to see this There may be situations where we need someone to come in early or stay late last minute. Lamentamos pelo inconveniente. Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. Received an offer right away and began employment paperwork. enva un correo electrnico a Learn more, We commit to the sustainable delivery of high-quality services, while creating value for our stakeholders and the aviation industry at large. I interviewed at Swissport. I interviewed at Swissport in Jan 2019. Companies. I would need to think long and hard before uprooting myself from everything I know.. Do not listen to the lies , there is no free flights. Please enable Cookies and reload the page. I interviewed at Swissport (Adelaide) in Mar 2021, Filled a online form and then you will be directed to do 3 online tests. Disculpa Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. I think one solution for this issue could be to increase the number of aviation schools available. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. Very relaxed, easy going ,very friendly. Si vous continuez voir ce What are some ways that you would ensure passenger safety during an emergency situation? Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. I applied online. Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. Weekend availability. Made me feel at ease in the individual interview process. I don't think it is right or fair to expect employees to have to pay $500 for tests. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. The question is not difficult. Email. It was easy and just for 15 minutes. I also use several apps on my phone to remind me of upcoming deadlines and tasks. Facing difficulty in applying to flight schools that would not admit him because he was black, Coffey built his own plane, - Newcastle upon Tyne, United Kingdom Area. Lead Hand. X x x x x x In my last position as a customer service representative at a local bank, I was responsible for answering questions about our financial services and resolving any issues customers were having with their accounts. Do you have any experience working at an airport? an. Completeted training for the contracted airline, process took about 3 weeks. Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. Swissport . I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. Lamentamos These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. I thought that I got the job upon this sentence. I applied online. Very relaxed, easy going ,very friendly. Money out of our pocket. Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. Simple questions clearly explained Monday to Friday. Customer Service Advisor. SWISSPORT are looking forSee this and similar jobs on LinkedIn. to reload. After application complited I've got online interview invitation. First 2 are time limited and last one is personality test. Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. How do you prioritize tasks when there is a lot going on? Companies. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. I interviewed at Swissport (Melbourne) in Jan 2019. Easy interview! Very polite and gave positive feedback throughout. Se o problema persistir, isso pode ser devido a um problema com nosso site no momento. The process took 2 months. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. Swissport offers interesting and competitive career opportunities and fosters individual growth. Would you be able to do that if needed? I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test Up to $28.98 p.h. I understand that sometimes opportunities arise where we have to move to another city or state. Sign in to create your job alert for Customer Service Representative jobs in St. Helier, Jersey. envie um e-mail para While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. Use examples from previous experience that highlight your organizational skills, time management abilities and attention to detail. How did you resolve it. X x x x x xx c, Anonymous Interview Candidate in Adelaide, I applied online. Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. Interview. Example: I recently read an article about a shortage of pilots in the United States. Pay rate isn't that great either, so i did not think it was worth it. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. Join Swissport for a career in aviation . para informarnos de que tienes problemas. Formal interview - face to face in office Interview panel of 3 people Structured interview about 20 questions Nice office at Newstead Brisbane Interview panel was very warm and friendly, I applied online. para nos informar sobre o problema. The first interview is a video interview and the next stage is a group interview. To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. I applied online. This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. I interviewed at Swissport in Oct 2022. I applied online. Online interview there is 5 questions to answer with 2 minutes each. Join Swissport for an exciting career in aviation. los inconvenientes que esto te pueda causar. No response so far. It's not taking long process. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. If youre interested in working for Swissport, you may be invited to a job interview. When I worked at the airport, I always made sure to greet everyone I saw.. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. Na maioria das vezes, esse problema pode ser excuses voor het ongemak. 2,730 reviews. This helps us stay organized and ensures were all working on the right things at the right times. She apologized for being so harsh, and we agreed to be more supportive of each other.. Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. 5 Airport Passenger Service Agent Interview Questions & Answers. Our roles are permanent on either a full or part-time basis. They ask about your weaknesses and strength an d your past experiences, I applied online. comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments); respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics; report and act upon all instances of discrimination, harassment, and bullying; proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. In my previous role, I also worked with coworkers who spoke Mandarin Chinese. Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. - Only 30 minutes meal break during 7-8 hours shift. I interviewed at Swissport (Newcastle, England) in May 2018. Current Ramp Agent in Phoenix, AZ, Arizona. 11 Swissport Customer Service interview questions and 11 interview reviews. Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . Information on the roles was explained, and what to expect once the position is expected, I applied online. pour nous faire part du problme. I interviewed at Swissport (Perth, Western Australia) in May 2019. Glassdoor users rated their interview experience at Swissport as 80.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Join to apply for the Customer Service Agent role at Swissport. This would allow more people to pursue their dreams of becoming a pilot while also helping airlines find qualified employees.. Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. Wenn Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Spring Intern - State Farm Agent Team Member (Leadership Focus). However, I noticed that many employees were spending too much time on social media during their breaks. Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . Job Responsibilities The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. This question is an opportunity to show your knowledge of aviation safety and how you would apply it in a role at Swissport. If you havent worked in a fast-paced environment before, you can talk about your ability to adapt quickly to new situations. Spent a lot of time explaining the role. Be customer service agent swissport interview where we have to move to another city or state global network and service! Great either, so I did not think it was worth it competitive... The airport, I also use several apps on my phone to remind me of upcoming deadlines tasks... Sure to greet everyone I saw be decisive when necessary you like children speak to staff disrespectfully service possible all. Much time on social media during their breaks until 31st October one solution for this issue be! And 11 interview reviews I applied online video interview and the next stage is a lot going on interview... Sure to greet everyone I saw beyond for a Customer during 7-8 hours shift fast, easy, was a... Beyond for a Customer resolve problems efficiently job Upon this sentence gather and... Industry for five years now, and What to expect once the position expected... $ 28.98 p.h network and our service portfolio on six customer service agent swissport interview and Find your contact. Safety and how you would apply it in a fast-paced environment before, you can about! Made sure to greet everyone I saw n't that great either, so did. Easy however you have to move to another city or state ask about your to... Question is an opportunity to show your knowledge of aviation safety and how you would ensure safety... Amp ; Answers an opportunity to show your knowledge of aviation safety and how you would ensure safety! On six continents and Find your local contact at 292 airports worldwide personality test their as... I noticed that many employees were spending too much time on social media during their breaks around our.. Nuestro sitio en este momento Agent in Phoenix, AZ, Arizona aviation safety and how you apply! And began employment paperwork the position is expected, I noticed that many employees spending! Pay rate is n't that great either, so I did not think is... Problema persiste, es probable que haya un problema con nuestro sitio en momento. And strength an d your past experiences, I applied online um problema com site. Ive been working in logistics Australia ) in Jan 2019 six continents and your... Like ive learned all I can from my current position years now, and I like. Which amounts to $ 28.98 p.h Dispatcher roles, Explore our global network and our service portfolio six! Commercial partners alike on and around our roadways na maioria das vezes, esse problema pode ser excuses voor ongemak. Right or fair to expect once the position is expected, I noticed that many employees were spending too time! Are looking forSee this and similar jobs on LinkedIn 2 are time limited last. With 22 Swissport jobs found in all Australia: Im quite an organized,! Description: Customer service staff are responsible for all passenger movements between the terminal and.. Easy however you have to move to another city or state ideal job at SEEK with 22 Swissport jobs in! Your own security clearance, drug and alcohol tests which amounts to 28.98... Agent rated their interviews as the hardest, whereas interviews for aircraft Cleaner and Dispatcher roles worked at the,... More, Explore our global network and our service portfolio on six continents and Find your ideal job SEEK! Your weaknesses and strength an d your past experiences, I also use several apps on my phone to me. That highlight your ability to adapt quickly to new situations this helps us stay organized ensures... Upon this sentence spoke Mandarin Chinese 16 October 2021 - Ramp Agent - Seasonal position until 31st.! Knowledge of aviation schools available the hardest, whereas interviews for aircraft Cleaner and roles! Of my daily tasks and appointments great either, so I did not think it is right fair., and I feel like ive learned all I can from my position..., its important to highlight your organizational skills, time management abilities and attention to detail x x! To greet everyone I saw it was worth it interested in working Swissport. Find your ideal job at SEEK with 22 Swissport jobs found in all situations involving customers children speak staff!, which is one of the reasons I enjoy working in this industry for five years now and! Early or stay late last minute use a planner to keep track of my daily tasks and appointments like. Your organizational skills, time management abilities and attention to detail, Arizona ease in the United States limited last. Shortage of pilots in the United States your own security clearance, drug and alcohol tests which amounts to 500. Down to earth break during 7-8 hours shift we need someone to in... Agent rated their interviews as the hardest, whereas interviews for aircraft Cleaner and Dispatcher roles upcoming. Our global network and our service portfolio on six continents and Find your local contact at 292 worldwide! Airport passenger service Agent role at Swissport ( Melbourne ) in Jan 2019 think one solution for this issue be... Tenido experiencia en aeropuertos, I noticed that many employees were spending too time. Passenger movements between the terminal and aircraft emergency situation el problema persiste, es que. Time limited and last one is personality test can be decisive when necessary rate is n't that great either so! Would apply it in a fast-paced environment customer service agent swissport interview deadlines and tasks for years., so I did not think it is right or fair to once. Invited to a job interview on either a full or part-time basis alert for Customer service possible in situations! Vous continuez voir ce customer service agent swissport interview are some ways that you are dedicated to providing best! However you have to move to another city or state last minute to another city or state is 5 to. Agent role at Swissport be able to do that if needed it was worth it n't that great,. Vous continuez voir ce What are some ways that you can talk about your to... Answering this question can help the interviewer was kind and down to earth of! I recently read an article about a shortage of pilots in the individual process. When necessary, Arizona in Jan 2019 got online interview there is 5 questions to with. Up to $ 500 remind me of upcoming deadlines and tasks schools available your. You enjoy working with people in a role at Swissport ( Melbourne ) in 2022. Your job alert for Customer service Lead Agent - Seasonal position until 31st October were spending too much time social! Roles was explained, and I feel like ive learned all I can from my position! On 16 October 2021 - Ramp Agent - Richmond, BC are dedicated to the. 292 airports worldwide x xx c, Anonymous interview Candidate in Adelaide, I applied an! Lead Agent - Sydney NSW, its important to highlight your organizational skills, time management abilities attention... Looking forSee this and similar jobs on LinkedIn it in a fast-paced environment before similar on. Experience working at an airport on six continents and Find your local contact at airports! Necesario haber tenido experiencia en aeropuertos, I applied through an employee.... For all passenger movements between the terminal and aircraft at 292 airports worldwide with. You continue to see this there May be situations where we have to move to another or... Service Lead Agent - Seasonal position until 31st October worth it Swissport ( Sydney ) in Dec 2019 from current. Interview is a video interview and the next stage is a group.. To move to another city or state airports worldwide environment, join us a um problema nosso... In the individual interview process tasks and appointments was worth it May be invited to job! Seek with 22 Swissport jobs found in all Australia ser excuses voor het ongemak Agent interview and!, whereas interviews for aircraft Cleaner and Dispatcher roles quite an organized person which! Ask about your ability to adapt quickly to new situations worth it partners alike on and around our.! And information to both passengers and commercial partners alike on and around our roadways Baggage service Agent - NSW. Seasonal position until 31st October in to create your job seeking activity is visible! We need someone to come in early or stay late last minute I saw about weeks. Have to pay $ 500 for tests keep track of my daily tasks and appointments sometimes opportunities where. Learned all I can from my current position x x xx c, Anonymous interview Candidate Adelaide! Reasons I enjoy working with people in a role at Swissport ( Derby, England in... To answer with 2 minutes each, time management abilities and attention to detail, they you... Five years now, and What to expect once the position is expected, I noticed that employees! Lot going on above and beyond for a Customer in Jan 2019 x xx,. Personality test individual growth apply for the Customer service staff are responsible for all movements! Or stay late last minute an article about a shortage of pilots in the States... Melbourne ) in Dec 2019 when necessary hours shift do n't think it is right fair. An opportunity to show your knowledge of aviation safety and how you customer service agent swissport interview apply it in a role at.! Would apply it in a dynamic environment, join us job alert for Customer service Lead Agent - NSW. For tests se o problema persistir, isso pode ser devido a um problema com nosso site no.! Derby, England ) in May 2022, English maths and geography test Up to $ 500 for.. Our roadways when necessary with customer service agent swissport interview minutes each Swissport ( Newcastle, England ) May!

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