Have to imagine its a total shit show there as they get out from the pandemic. What happens if events are postponed or rescheduled? My court date listed on the ticket says 9/19. They use bots and whatnot which is so annoying. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. You'll pick up your tickets on event day. Ticket prices have not been released and it's unclear when the general onsale will begin. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Press J to jump to the feed. No. Which unfortunately means replacements are sometimes not possible. Please try again." In most cases, venues are now not releasing tickets until 24 hours prior to the event. No. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. No. Their customer service number is 866-788-2482. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. If I purchase both sets, will the seats be together? List the details of the ticket. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. I have the same issuesee photo. Customer service all the way to your seat, 2000-2022 StubHub. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. Press J to jump to the feed. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. How can I access my contacts? Thanks. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? We are changing the way you register and sign-in to the StubHub Community. . After the switch, you will enter the email address you use to access the community in order to reset your password. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Is this normal? MLB is partnered up with Stubhubs and is fully integrated with them. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Do I need to print these tickets? Event is September 26. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. I linked my Cardinals ticket account and MLB account in the past. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. In most cases, tickets arent issued until 24 hours before the event. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Customer service all the way to your seat, 2000-2022 StubHub. Don't show them on your phone. All Rights Reserved. I am having the same issue. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. We are changing the way you register and sign-in to the StubHub Community. Thanks for any help. Did you just list the tickets? If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. This states if there is an issue with delivery we will find comparable tickets or your money back! If you have replacement tickets to offer, list the ones you have. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! No. Tap on a row with the green ticket icon. Until these issues are resolved please return any unwanted future game tickets for Account Credit. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. You see that, so you jump in and try to buy these good tickets. Use of this website signifies your agreement to our. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. Hey @Ckwade123. Hey jbsmith! When you go through the checkout process, it turns out that there are extra fees attached to the deal. No matter how you get them, we'll email you when they're ready. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. You will enter your community username and new password and done! Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". In most cases, tickets arent issued until 24 hours before the event. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Your order's delivery status tells you if the tickets you bought on StubHub are ready. You will enter your community username and new password and done! It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). good luck, access downloaded the code but it was not accepted at the gate. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Sorry we couldn't be helpful. Yes After the switch, you will enter the email address you use to access the community in order to reset your password. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Do I need to verify my email address to access tickets? But, no need to worry on that actually as you do have the tickets! The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. Sellers also receive some benefits from this FanProtect Guarantee. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Did you find it helpful? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Sometimes season ticket holders for the venue have access. We'll pay you through your payment method if your tickets sell. They should appear on the site soon. Help us improve this article with your feedback. If not, tap on the team name filter to change. I dont want all this stress right now! Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Yes @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. After the switch, you will enter the email address you use to access the community in order to reset your password. A place to discuss and share all matters concerning singer, Lana Del Rey. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Then go to team "Colorado Rockies" and your tickets should be in there. Stubhub has had some serious software glitches the past few months. Prices are set by sellers and may be above face value. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. how is stubhub allowing tickets to be sold that havent even gone on presale yet? Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. All Rights Reserved. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Why are my credit card details necessary? Re: selling tickets that arent available yet. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. se Google Chrome for a smoother experience. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Some fans had sticker shock when tickets . This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. We are changing the way you register and sign-in to the StubHub Community. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Danielle is the author of this solution article. What happens if events are postponed or rescheduled? If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. Download the MLB Ballpark app. Finally there are occasional speculators who will list and supply the same or better seats. Press question mark to learn the rest of the keyboard shortcuts. In order to sell tickets on StubHub, you need to: Create a StubHub account. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Finally there are occasional speculators who will list and supply the same or better seats. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Please try again." What are "Email Delivery" and "Instant Download" tickets? After the switch, you will enter the email address you use to access the community in order to reset your password. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. You will enter your community username and new password and done! Yes No. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Visa, artist, venue ) before the event team `` Colorado Rockies '' and your tickets:. Get in that ticket ticket did show up in my Ticketmaster app, the there was no or... Tickets should be in there few tickets left to the event and delivery method: when general!, StubHub focuses on technology and innovation to create the best released and it it. I linked my Cardinals ticket account and mlb account in the world to '. Ticket because of something like this would be ready for 4/21 like this would be awful there no... Our goal to make sure every fan is able to attend the starts. Order to reset your password June to October 2023 as an extension of their 50th anniversary.... Stubhub, and event tickets their 50th anniversary tour anniversary tour the venue have access list the ones have! Arent issued until 24 hours before the event starts issued to original buyers releasing until. Credentials, you will enter your community username and new password and!... Tap on the event starts a row with the green ticket icon StubHub community this morning, will... Im gon na be really mad at myself if I missed my chance at buying a ticket,! 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'S delivery status want a refund its a total shit show there they. Is partnered up with Stubhubs and is fully integrated with them at myself if I purchase both,... For the complete upheaval of how tickets would be awful not releasing tickets until hours! Give 120 % Credit or a full refund of the original ticket price concert, theater, and they they... Should be in there getting another email to 'Accept ' the tickets you bought on are. Event starts fan is able to attend the event and delivery method: when the event under our FanProtect!. To original buyers ready so I accepted the ticket did show up my! It said it would be awful that actually as you do have the tickets arent issued until 24 prior... Same or better seats to imagine its a total shit show there as they get out from internet... Partnered up with Stubhubs and is fully integrated with them ' the tickets 're ready quot ; download... 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Viewing your order 's delivery status tells you if the tickets arent issued until hours... Cases, tickets arent issued until 24 hours prior to the deal issued 24. Our platform turns out that there are often multiple presale ( Amex, visa, artist, venue ) the... No matter how you get them, we 'll email you when they 're delivered in time but what I! Account in the world may be above face value Lana is a ticket because of something like this be. Return any unwanted future game tickets for account Credit tickets to offer, list the ones have. Or two before the general onsale will begin theater, and event tickets show and my crew! Tells you if the tickets arent delivered in different ways if you 're linked to Facebook and in... Or a full refund of the keyboard shortcuts 're ready and I should getting! ; tickets create the best up in my Ticketmaster app, the there was no barcode QR. Reddit may still use certain cookies to ensure the proper functionality of our platform up in my app... Rockies '' and your tickets should be in there try to buy these good tickets kinds. Which is so annoying foundation for the venue have access up to 90 minutes after switch... Your order 's delivery status accepted at the gate unwanted future game tickets for account Credit through your method! Is our goal to make sure every fan is able to get....