ZTE Link II may be a basic phone, but it is still usable for networking purposes. But it doesn't stop there! Having problems? The network is usually the main culprit if the mobile data stops working. Learn them all here. These att speeds are terrible! Desired outcome: You also have the option to opt-out of these cookies. Send us a DM with your account number or cell number included to follow up. Plus, make it so someone who has/had an account will be let into a site to communicate. Consumer Cellular offers mobile phone and internet service. Crazy, right? The basic information regarding the device is often forgotten by its users. Samsung Galaxy J7 Screen Is Black But Still Working Issue & Other Related Problems. Desired outcome: I'm to the point of giving up and just cancel my service with CC, I haven't used my cell phone service with them for over 4 months. Nothing is personal. The following are the most recent problems reported by Consumer Cellular users through our website. Desired outcome: Change your location to one where the network is accessible, or temporarily turn off the phone. It gives you a typical flip phone from many years ago. The latest reports from users having issues in Hillsdale come from postal codes 49242. Arma, KS 66712 They've NO respect for my wishes that they leave me alone. Whether the phone will have poor reception, be unable to select certain features, or cant change the battery. Includes the phone status and notifications icons, the external display icons, and how to enter a text and open an app. But below is the general default factory reset process that works on most devices: . @Consumer_Cell FIX THIS !! If there is a new software version available, you will see, https://www.youtube.com/watch?v=fEzZJSZBokI, How to disable airplane mode android? Customer service wrongly informed us which resulted in a $400 charge, Cell phone service/Customer Service is Awful, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The phone is recharged by plugging it into a household electrical outlet or from a car battery by connection through the cigarette lighter unit. I have consumer cellular service on my iphone 6SE in New York State Follow the steps below to set up the correct network settings. Also, network outage in the area affects mobile data too. No one from the call center seems to understand the issue. This cookie is set by GDPR Cookie Consent plugin. Uninstall the software that may be causing the problem, by going to the Play Store to uninstall the application (app). thanks Connect the charger to a standard AC power outlet. I will be transferring my phone number to another provider, but in the mean time I need my Consumer Cellular service restored. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers. We might have panicked and decided to go directly into customer service. Accompanying the phone was a letter stating: Consumer Cellular also uses the same ZTE units. @Consumer_Cell sucks. Martin Brading. WebHow to understand and fix the most common Consumer Cellular issues such as How do I activate my Consumer Cellular phone? It does not store any personal data. I currently live permanently in Thailand. We have been trying for 5 days to get my grandmas phone activated again. Doesn't make sense since he's never been late on his boost mobile account & just qualified for. Consumer Cellular has sometimes offered some customers credits and other compensation for the inconvenience. What the f? Got my two friends who are Nerd Heads too and here we are. Horses4Kids.com features fun online activities for Kids. Please let us know what issue you are experiencing with Consumer Cellular: Thank you for the report! Most companies have established an online presence in this digital era and have employed people to manage those pages. @Consumer_Cell I'm sorry to hear that. to take it. Again, this phone is in PERFECT CONDITION. Their packaging is poor and they don't take responsibility for damage they caused. @Karoli charged me for texts I exchanged with people back in U.S. caring for my cats. Without a late payment, they fraudulently charged me an additional 2 months when i refused to use their crap phone. In the last three months, how would you rate Consumer Cellular? If you are having issues, please submit a report below. If you're calling for help canceling your Consumer Cellular subscription, DoNotPay can help! Alternately, carefully spray the unit with a disinfectant to reduce germs. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The default is always boring, right? Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. Desired outcome: DoNotPay generates a demand letter that you can send to Consumer Cellular to settle things out of court. No one from the call center seems to understand the issue. You can always reach out to us via our Contact Us Page. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. @Consumer_Cell I was instructed to call back with a transfer code. #ConsumerCellSucks, @Consumer_Cell @TedDanson After years of using another company & having issues with them off & on, my husband and I chose your company and switched to you over the weekend. If you need to contact Consumer Cellular customer service, you can use one of the following options. Share them here. That is why most seniors opt for their plans. Magda Fatu. In reference to my wife's phone # 831-we have had recurring problems that crop up a week before the end of the month for the last 4 - 5 mos. Every carries I've spoken to un"limited" lines are per line not account- my misunderstanding was not realizing yours was the whole account before switch. Having problems? You can also check their website for updates on known outages in your area. Try our online chat for live, real-time I concur with the above statement. Necessary cookies are absolutely essential for the website to function properly. DoNotPay will provide you with a script you can use before the judge. @Consumer_Cell Sorry to have to say this publicly, but what the heck CC? Useful comments include a description of the problem, city and postal code. The first thing to check is the network signal on your phone. The Doro 7050 for Consumer Cellular is a rare affordable-yet-future-proof LTE voice phone. The reason for that there seems to be that my phone keeps trying to connect to a cellular provider here (Vi) which doesnt have any coverage. If you really want Intl coverages, buy another phone. I've called Consumer at least 10 times over the pass year, the costumer service talks very nice, but they have NOT done anything to correct the situation. If there is a problem of signal strength, test by trying to call from another location. Please let us know what issue you are experiencing with Consumer Cellular: Thank you for the report! Thanks for absolutely nothing! Here well show you how to get started with your new device. Or just give us a callwere here to help. The cookie is used to store the user consent for the cookies in the category "Performance". What a fiasco of epic proportions!!! Stop auto billing on your end and pay me amount back to 11/01/2020. web-site so I could determine my "Data usage", but none of the 11 (8 CSRs You will then serve Consumer Cellulartelling them that they are being sued. REFUND THE 2 MONTHS AFTER I CANCELLED THEM & GOT A NEW PHONE & NEW PROVIDER. I have no phone service at all and cannot call for help. Cost her $495 dollars. The CS rep put me on hold and then my service got shutdown before explaining the rest of the setup. I called the Consumer Cellular Customer Service today at 9:30AM, to ask where is my SIM card, and given the advice by the Supervisor Latisha to wait another day or two! People can't hear me when they call unless its on speaker.. What could be the problem? Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. Simple instructions and tips on troubleshooting and repairing or recycling household things that break by best-selling how-to author Dan Ramsey. The. To receive ASAP my SIM Card & My updated USPS Traking # to show my shipment left your facilities on Monday 02.13/2023. This happened in the billing cycle of 1/13/23 thru STOP FRAUDULENT CUSTOMER SERVICE. There is a need to make sure the firmware version on your smartphone is the latest software version. All rights reserved. Tap on theSettingsicon on your smartphone. The Consumer Cellular support pagehighlights some of the reasons you'd need to contact customer service. P7_LSMop('p7LSM_2',3,0,100,500,1,1,1,1,0,1,5,1,0,1,0,0,0,100,1); @Consumer_Cell Not really att esim is terrible and slow. Then, touch the app to open its details screen. EVERY month i get a warning text and within seconds can barely connect. I had been a Consumer Cellular Customer for several years and always experienced good customer service. This website uses cookies to improve your experience while you navigate through the website. Ottawa. The density of these reports is depicted by the color scale as shown below. Read our blog to learn how to use your smartphone's SOS features: Nice! Just grateful I didn't need oh I don't know emergency service like police or ambulance or fire dept. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Looking for another carrier now. This review was chosen algorithmically as the most valued customer feedback. Fortunately, cell phones are virtually trouble free. The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. @Consumer_Cell Finally activated! You can also connect with other devices with Bluetooth connectivity and connect to the computer with USB. Feb 5, 2016 N800 ZTE will not charge on the wall outlet. Fortunately, the ZTE Link II allows users to get more personalized with their phones. Your service provider will know which memory card is compatible with the ZTE Awe. I cancelled service in sept. //-->, . Ways To Fix The Consumer Cellular Data Not Working Issue a. I don't know where to start this company has been terrible from day 1. Manage your monthly plans, track your usage, pay your bill, or At the moment, we haven't detected any problems at Consumer Cellular. plattted2@gmail.com, I saved a message from my father he left me just before he died. To receive ASAP my SIM Card & My updated USPS Traking # to show my shipment left your facilities on Monday 02.13/2023. You can always reach out to us via our Contact Us Page. @Consumer_Cell The only way to help is get tmobile esim support and do away with the crappy @ATT cell towers. AT&T went as far as replacing the defective units that had new firmware and that solved the problem. . @Consumer_Cell Is there an outage my phone isnt working and I have called the company and the line keeps getting cut. Extreme temperatures are below 32F (0C) and higher than 113F (45C). The density of these reports is depicted by the color scale as shown below. Very nice but could not send me any help with the firmware but did send me the codes to reset the box. I wouldn't use their service if they gave me $10.00/mo. P7_LSMop('p7LSM_1',3,0,100,500,1,1,1,1,0,1,5,1,0,1,0,0,0,100,1); You cant access the internet using your mobile data if you exhaust your data bandwidth. They requested a suponea for records! @grandpad_social has caused a ginormous problem for its users and users' families. It really does make a difference. Doesn't make sense since he's never been late on his boost mobile account & just qualified for. DoNotPay will help and provide you with enough copies.