If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Don't forget to activate your discovery+ account once you've signed up. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. A page will appear that will show you the cost of the Discovery Plus. You need to know how fast your Internet is 1st. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Once done, turn ON the TV and the Sky Q box. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. . 4. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. If the internet is stable, it is not the reason for facing this issue. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Once the website loads, tap the GO option in the middle of your screen. Not familiar with what that is? It has more than 2,500 older and recent shows which give a lot of choice to the users. 5. Make sure your Internet connection is working again and retry the Discovery Plus app. How fast your Internet should be to stream on Discovery Plus. SelectSetupand thenSoftware download. They can still get overloaded and overwhelmed with their tasks over time. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. Now, if you get a number higher than 4 Mbps, proceed to the next fix. Now, download and install all the updates available here. Another troubleshooting step to follow is to power cycle your TV. To do this, hold down. So did you have to set up a Discovery account as well? So if you still cant use the Discovery Plus app. You should check your internet speed. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. You can continue using your account - and you can now watch sports too. You can move to the next troubleshooting step in this article. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Sky needs to contact Discovery +. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Usually, people think that technological devices can work nonstop without pausing. You can check your internet connection usingFast.com. Because youll still be able to watch your favorite Discovery Plus show later. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. A place to discuss the discovery+ streaming service! Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. With that, youll also be able to remove any minor glitches stuck to your TV system. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Disney+ has 24 hour customer service via phone or live chat. You should check your internet speed. Makes decisions re renewal of contract easier anyway. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. To check your internet connection on Sky Q: 1. 1. Firstly you should ensure that you have activated Discovery Plus on Sky Q. You need a stable internet connection to use Discovery Plus on Sky Q. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Check if Disney+ is working now. So if its been more than a month since you updated your Sky Q system. Posted by a Superuser, not a Sky employee. Login in with your Sky account on the page. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Stay on the screen with the QR code while you grab your phone or computer. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Select. Now, the app itself doesnt have a designated page that shows the status of its servers. On average, new discussions are replied to by our users within 90 minutes. Just checked again, still working on my Galaxy S9. As an Amazon Associate we may earn from qualifying purchases. You can continue using your account - and you can now watch sports too. 30/Nov/2021 - Email from Discovery Plus/Sky. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. 4. To log in to your Sky Q set-top box, do the following. Press and hold the power button for a minute. 15/Dec/2021 My e-mail response toDiscovery Plus Support. You need to be either a Sky Q, Sky Glass or Sky Stream customer. P.S. And for the Sky welcome channel to appear on your TV. And now, check if you can open and access the apps contents. I am having exactly the same issue since yesterday morning. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Power OFF your Sky box using its physical power button. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". So even if Discovery Plus is indeed down right now. 2. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. How you can activate this streaming platform using your Sky Q account. Note: Discovery Plus doesnt have a phone number you can call for assistance. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. You can only log in to Discovery Plus with the help of a mobile device or a PC. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. To power cycle your TV, follow the steps given below-. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. Those with the TV Essentials pack cant get this offer. Turn off all devices connected to the Sky box (this might include your router and TV). I know easy workarounds to fix this problem. But fortunately, these types of mishaps are usually temporary. His favorite topics are Windows 11, Android, and How To's. You have entered an incorrect email address! And while thats somewhat true, its not entirely accurate. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. See, there might be an issue with your Discovery Plus account. Browse or search to find help, or start a new discussion on Community. Perhaps Sky will have to wait until after the current agreements end!?! 1. Weve been having issues and found the above, the link worked for us. So prepare a phone or a computer and just follow along with these. Go to the login page of Discovery Plus. (EASY FIX! Don't forget to activate your discovery+ account once you've signed up. Posted by a Superuser, not a Sky employee. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. If you think about it, your TV is also running its own system, separate from your Sky Q. Now, on your phone or computer: 5. Input the code you see on your TV to the website. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Try disconnecting from your internet and reconnecting See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Current problems and outages | Downdetector. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Now, these steps only apply to Sky Q devices. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Welcome to the Digital Spy forums. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. 3. Once you do that, unplug your TV from the power source. Press and hold the power button for a minute. Switch your devices back on. Connect to a different network if you still face issues with it. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. 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