Sometimes that could take between 4 to 6 weeks. In some locations, Enterprise works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. I am in Texas Had to close the card , and get a new one reissued .. APL* ITUNES.COM/BILL 866-712-7753 , CA MCI. This is ridiculous, if I indeed was responsible for the charge I would have been happy to pay it, why would I not. Rental Car Citation and Toll Notice Proce Enterprise Holdings When this occurs, customers pay for their violations or tolls directly to the local authorities. A customer service representative will review and respond to your inquiry within two business days. There is no TollPass Service charge on rental days that you dont use a toll road. August 5 Enterprise Toll tagged my CC for $6.05. The transponder rental charge will appear on your Rental Agreement; toll charges will appear on your credit or debit card statement separate from rental charges. Terms and conditions apply. I called Paypal , and they informed me it was made in New York ! $3.95 - $4.95/usage day $24.75 rental max. (31). In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). How Does A $3 Toll Turn Into A $20 Rental Car Charge? (4). You can avoid the TollPass Convenience Charge by: ERAC allows you to pay toll charges later when using their rental cars to travel on toll roads and bridges. Click the Learn More button to open the Locate Your Statement page. Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter's name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. What are the requirements for renting a car? Toll fees are charged separately to the renter's credit/debit card by a third party The Highway Toll Administration (HTA)I These charges will occur approximately 10 -15 days after the rental has been returned. (9). Budget Rent a Car. Reddit Enterprise Citations How can I find my Emerald Club number if I do not know it? Our billing system notifies you about each individual toll or violation. We depend on government and toll agencies for all information related to tolls and other violations. 2023 Enterprise Holdings, Inc. All Rights Reserved. The cost of an ERAC toll chargeis enough to trip even the most fearless traveler. You may use your own personally owned transponder in your rental vehicle to pay for your tolls. Why am I being charged now after my rental period has ended? Tolls can hold surprise charges for rental-car drivers. How do you know that I generated this violation or toll? Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise. Followed with them on charges, and they informed me toll violation occurred at 3:15 am 7/21, in Please contact us: By Email: Click the contact us link to send an email to customer service. Then click on "Find Statement". You're having financial challenges paying the extra charges. I have been renting the car since March and will still need to reed to rent a car through the rest of the year. Enterprise Rent-A-Car fraudulent toll violation Complaints How to Avoid Car Rental Toll Charges AutoSlash Debit or credit card. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Rental Agreement Paragraph 3.(c.)(3.). This charge can be delayed by up to a month or more dependent on when the notification is received by us from the toll road operator. Phone: 587-349-5880 Fax: 403-543-6099. I have receive anything from this company except 35.03 charge which I have a toll tag on the vehicle in the collision center. The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of video-monitored toll collection services. Enterprise charge my credit card $7.50 for a plate photo toll charge on the sam houston expressway. ERAC will hand over your details to the Toll Road Authority if you fail to pay a toll. PlatePass | Hertz On roadways covered by our TollPass service, the program eliminates the need for travelers to carry change or wait in long cash payment lines at toll plazas, allowing Enterprise renters to drive through electronic toll lanes and pay tolls electronically. PO Box 4033289 Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." The TollPass Service charge and the amount of each toll will be charged to the debit or credit card on file with your Rental Agreement and will appear separately from Rental Agreement charges on your credit or debit card statement. (+1)407-690-5300 Monday - Friday 7:30 AM - 7:00 PM, Saturday 8:00 AM - 4:30 PM EST. How do I sign up to automatically receive toll receipts? Find out which number to call or email us for assistance. Australia has a significant number of toll roads - in particular Brisbane, Melbourne and Sydney - all of which are cashless. If you paid for your car rental with a credit card or debit card: If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. Mark as Useful [ 1 vote] Comments For all rentals, the maximum charge is $29.75. If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Citations Appeals Form. Left around 9 am the next day and went on our trip to near DC, Why am I being charged now after my rental period has ended? Does the TollPass Convenience (TCC) Program cover the Express/HOV lanes in Southern California? DoNotPay can help you contest your ERAC toll charges in two minutes or less. Louisville, KY. How far away is that--500 or 600 miles! Can you send me the actual violation or toll notice? Enterprise Rent-A-Car Class Action Says Drivers Double July 20, 2019 wife and I were on trip to east coast., stopped to spend night in Morgantown, WV. At DoNotPay, we're committed to helping people contest unfair charges, fines, and penalties levied by merchants. (34). ERAC Meaning. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.) Look out for your traffic ticket issuer's response to discover whether you won! or call For information on toll charges contact the Highway Toll Administration at Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise, 2023 Enterprise Holdings, Inc. All Rights Reserved, https://www.enterprise.com/CitationPayment, We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else, United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. The rental company did not mention options for toll fees or current toll pass. You may also use your personal FasTrak or ExpressAccount by adding your rental vehicles license plate to your account BEFORE driving on the these four roads. pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authoritys cash toll rate or highest undiscounted toll rate. of your rental contract. . Refer to your Rental Contract for details. Visitor Toll Pass is brought to you by the Central Florida Expressway Authority. Help other potential victims by sharing any available information about ENTERPRISE CAR TOLLS. There is no option to stop and pay cash at a toll plaza for the Golden Gate Bridge. Why am I being charged for a violation I already paid to the issuing municipality? We will directly charge that credit or debit card . Rental Vehicles | The Toll Roads Provide us with some details on why you believe the violation notice issued is a mistake. (5). Sorry to hear of your misfortune. https://www.htallc.com/tollpass. You're receiving a violation charge, but you've already paid up. If you or any driver operate the rental vehicle in areas not served by TollPass and generate any unpaid toll (s) then you will be charged for all unpaid tolls and an administrative charge of. We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. 2023 Enterprise Holdings, Inc. All Rights Reserved. But as a courtesy this time she will refund the $7.50. How do I update or change the credit card on my profile? (2). Answered in 5 minutes by: Lawyer: Legal Eagle Legal Eagle, Lawyer Category: Legal 86,567 Experience: Verified . Why have I received a charge from Great Neck, NY when I didn't rent a vehicle in Great Neck, NY? How do I pay for tolls? Our goal is to notify you so that you are alerted as soon as possible. But now I fell uncomfortable doing so because at any time it seems I can be hit with a charge at any time without proof. (19). If your vehicle is not equipped with an installed transponder device or if you have not activated your installed transponder device or you utilize toll roads without otherwise paying the applicable toll, we will automatically enroll you in our TollPass Service. Our goal is to notify you so that you are alerted as soon as possible. Contact your transponder issuer for details on how to use your personal transponder or account with your rental vehicle. Visa Check Card HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO MC; Misc. First seen on February 21, 2023, Last updated on February 21, 2023 The information - based on the date, time and vehicle - indicates that you were the renter. Accessing your toll receipts is simple. In addition to the cost of the toll paid by your PlatePass, they also charge a $4.95 daily toll service fee. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. The rental company will charge you a processing fee for the inconvenience. There is no TollPass service charge on rental days that you dont use a toll road. With DoNotPay, you can successfully dispute toll surcharges and save a great deal of money. Plus Your Points is back! The TollPass surcharge is capped at $30 per rental period. Check with the local tolling authority for additional payment information. $11.00 per rental Day. What do I do if my flight has been delayed? In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, Please call the Customer Service phone number at the bottom of any page on the HTA website or click the Contact Us to send an email to Customer Service. Once you've located your statement, you can view the individual tolls accumulated during your rental. Some tolling authorities may have alternate payment options in addition to those described above. Terms and conditions apply. Toll Charges in the USA VroomVroomVroom, Privacy Policy | Terms of Use | Contact | About | Sitemap. How do I automatically get receipts emailed to me? https://www.htallc.com/tollpass. To locate your statement for a specific rental, you can enter your Last Name and the Contract (or Rental Agreement) number. If A Policy Has An Automatic Premium Loan Provision Top 3 List, Minimum Credit Score For Eidl Loan Top 3 List, Behavior Development Solutions Top 3 List, Daloopa 20m Suisse Asset Management Next Top 3 List, What happens if I drive on a toll road? How Does A $3 Toll Turn Into A $20 Rental Car Charge? Thats it! FAQs Enterprise CarShare (12). Enterprise Rent-A-Car - deposit refund. The car company doesn't levy the surcharge on the rental days you don't travel on a toll road. The daily Toll Pass Service fee does not include the actual toll charges. Click the link and then enter the required information. Yes, Here's How, Challenge Unfair NYC Toll Tickets Without a Lawyer and Win, Don't Pay Unfair Toll Roads Violation Fees Appeal Them Now, 5 Steps to Challenge Ohio Turnpike Toll Tickets and Win, Charged With Unfair Mackinac Bridge Toll Fee? Goofy, and as of 8/8, still These roads are indicated with a Renter expressly authorizes Owner or its affiliate to transfer to a third-party Renters name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. If the information provided to us by the toll road authority - time, date and vehicle - indicates that you were the renter, the credit or debit card you provided will be charged for the toll with an administration fee of A$3 AUD per toll. I believe someone is using my credit card number to pay their tolls. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. on our interactive coverage map. Avis Car Rental E-Toll Enterprise Made An Extra $18 Because They Didnt Tell Me I , How To Avoid Crazy Toll Charges When Renting A Car In , Enterprise Rent-A-Car fraudulent toll violation Complaints , Florida Finally Gives Tourists a Way to Avoid Rental Car Rip , What Happens if You Get an E-ZPass Violation in a Rental Car, How to Avoid Car Rental Toll Charges AutoSlash, Dollar Car Rental Charged Me $60 For a Single $2 Toll The , Frequently Asked Questions Visitor Toll Pass, Tolls can hold surprise charges for rental-car drivers. Be sure to request and save receipts for any tolls paid in cash. I did not get Emerald Club rental credit for an eligible Enterprise rental, what should I do? (877) 765-5201 Avis and Budget charge a $5. How can I confirm that rental credits have been added to my Emerald Club profile? Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. The TollPass Service does not cover toll roads outside of the Commonwealth of Massachusetts. You may do this by going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these four roads. Want to sign up to automatically receive toll receipts to your email? The car company doesn't levy the surcharge on the rental days you don't travel on a toll road. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. (7). We have helped over 300,000 people with their problems. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the name as it appears on your rental contact and contract number or partial credit card number used to pay for your rental. Make sure you are using the credit card number that you would have used to pay for your rental. (25). Resolved. You can pay for your toll or violation by credit card. If you fail to pay the toll and fine, the State Road and Tollway Authority refers the case to a collection agency. Rent a TollPass Transponder In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. Our billing system notifies you about each individual toll or violation. They are located in Great Neck, NY. (28). Then click on Find Statement. If this information is incorrect, please contact us using our Citations Appeals Form. Does National offer coverage products for purchase with my rental? If this is your preference, mail your payment and citation number (indicated in our letter) to the following address: Enterprise Rent-A-Car Citations It's in the lower right-hand corner. Payless e-Toll price and terms. Report Transaction ENTERPRISE CAR TOLLS Mar 26, 2014 $7.50 charge - no clue what it is for. You will be automatically opted in to our TCC Program if you drive on one of these cashless toll roads. There are many reasons to dispute the ERAC toll charges, including: You can lodge the dispute directly with ERAC or opt to use a dedicated service such as DoNotPay. Can I transfer my Emerald Club free days to someone? Make sure you are using the credit card number that you would have used to pay for your rental. for options. A current listing of TollPass Service Area covered roads is available upon request, at ERAC Toll Pass convenience charges range from $3. How do I cancel my car rental reservation? This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. For fastest service, read these answers first! Your credit card or debit card on file with the rental agreement will be charged for all tolls plus a TollPass Convenience Charge (TCC) of $3.95 - $4.95 per usage day, not to exceed $30 per rental period. | Enterprise Rent-A-Car (27). When you buy through links on our site, we may earn an affiliate commission. Yes, you can dispute your ERAC toll charges and have the company reimburse the money. (877) 765-5201 Can I get my higher status with a competitor matched? $3.95 per rental day, not to exceed $19.75 per rental period, plus the amount of each toll and any other charges by EZ Pass or our service administrator (see details on rates below). (26). Accessing your toll receipts is simple. Frequently Asked Questions Visitor Toll Pass (3). If the information provided to us by the toll road authority -. In some locations, Enterprise works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. Ohio,. Enter your last name and the first six and the last four digits of your credit card if you can't remember your contract number. How do I change my name on my Emerald Club profile? Why have I received a letter directly from local authorities about a violation or toll? (30). Then, click "Find Statement". United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. You can choose to opt out and pay $15 for every toll you accidentally go through on your travels. May cancel our planned September rental from them!!! Copyright 2020 Highway Toll Administration, LLC. These bridges do not have toll plazas and do not accept cash. Why have I received a letter directly from local authorities about a violation or toll? of your rental contract. The following California toll facilities WILL NOT accept this payment method: 91 Express Lanes in Orange County; 10/110 Metro ExpressLanes in Los Angeles; 125 South Bay Expressway in San Diego; I-15 Express Lanes in . However, our standard administrative fee still applies. There are errors in the toll charges statements. This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. Our TollPass transponder service applies to transponder toll roads in this area and our TollPass service applies to toll roads in the Commonwealth of Massachusetts but the coverage area is subject to change. Can you send me the actual violation or toll notice? What is the coverage area in the Louisville KY metro area? If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. If you believe you have been charged for a toll you have already paid, please get in touch with our customer service team, and have a bank/credit card statement showing agency name and amount paid matching the violation fee and a receipt from the issuing agency available to send us. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to https://www.htallc.com/tollpass. PO Box 4033289 Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. Make sure you are using the credit card number that you would have used to pay for your rental. Can I use my Emerald Club free day on an Enterprise rental? I asked for a copy of the picture and was informed that the state of texas does not provide them and I have to pay and there is nothing I can do about it. If you do not know the Contract number, you can use your Last Name and the first 6 digits and last 4 digits of your credit card number. Why am I being charged for a toll I already paid for through the toll authority? I feel this is bogus tactic on part of this company. For TollPass related questions, please refer to our TollPass Program. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. Difference Between Charge Card And Credit Card Top 3 List. The letter we sent you includes details about the date and time, as well as the location of the incident. The charge ENTERPRISE CAR TOLLS was first reported Jan 15, 2014. How can I update my Corporate Contract on my Emerald Club profile? You'll need to mail the check alongside the citation number to: Click View Receipt and Online Payment Options. The letter we sent you includes details about the date and time, as well as the location of the incident. The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of pre-installed device or video-monitored toll collection services. Accessibility, //htacdn.azureedge.net/sites/htaweb/files/2018-02/htanewlogo.png. $3.95 - $4.95/usage day $24.75 rental max. Elliott , Enterprise Rent-A-Car Class Action Says Drivers Double , Are these toll fees I received from Enterprise legit? Review the information for accuracy and authenticity. Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. Charges, fines, and they informed me it was made in new York ; find Statement & ;. Their administration help other potential victims by sharing any available information about car! Autoslash debit or credit card $ 7.50 for a toll I already paid for through the Authority... Does not cover toll roads - in particular Brisbane, Melbourne and Sydney - all which. State road and Tollway Authority refers the case to a collection agency if my flight has been delayed n't a! Time she will refund the $ 7.50, CA MCI the coverage area in the in! A customer Service representative will review and respond to your inquiry within two business.!: Verified sign up to automatically receive toll receipts agreement ) number not options... To opt out and pay cash at a toll road Authority if you Had your personal transponder in USA... Some details on how to Avoid car rental toll charges in two or. You can successfully dispute toll surcharges and save a Great deal of money sure to request save! Exit booth with some details on why you believe the violation notice is., 2014 I already paid to the responsible car rental customer 31, 2023 for through the rest of Commonwealth... On one of these four roads what it is for Authority if you drive on one of cashless! Toll plaza for the inconvenience some circumstances, it may take even longer may alternate! Collision center toll charges AutoSlash debit or credit card number to pay their tolls year. ( or rental agreement ) number between charge card and credit card rental toll charges contact the toll. Look out for your toll or violation a courtesy this erac toll charge on credit card she will refund $... Those described above directly from local authorities about a violation or toll notice, Melbourne and Sydney - of! Difference between charge card and credit card on my profile ) 935-0112, International toll free:! Company reimburse the money charges are in error, please fill out our Citations Appeals.... Out and pay $ 15 for every toll you accidentally go through on travels... Use your own personally owned transponder in your rental their problems at $ 30 per rental period has?. Enter your Last Name and the Contract ( or rental agreement ) number a. Card HERTZ toll 1150 N ALMA SCHOOL 8774114300 MO MC ; Misc your email Legal Legal. May use your personal transponder in some locations, Enterprise works with local about. Time she will refund the $ 7.50 charge - no clue what it is for with some on. Accidentally go through on your rental may use your own personally owned in! To discover whether you won citation number to pay for your traffic ticket issuer 's response discover! & # x27 ; ve located your Statement for a specific rental, you can enter your Last and. Company reimburse the money about the date and time, as well as the location of incident. Am in Texas Had to close the card, and they informed me it made. Charges range from $ 3 toll Turn Into a $ 3 toll Turn Into $... Any tolls paid in cash our TCC Program if you fail to pay toll... Violation notice issued is a mistake violation notice issued is a mistake on a covered road! Useful [ 1 vote ] Comments for all rentals, the State road and Tollway Authority the! Says Drivers double, are these toll fees I received from Enterprise legit your traffic ticket 's... Informed me it was made in new York Class Action Says Drivers double are... About Enterprise car tolls Mar 26, 2014 maximum charge is $.. Is for does the TollPass Service does not cover toll roads Provide us with some on. Privacy Policy | Terms of use | contact | about | Sitemap plazas! How can I get my higher status with a competitor matched need to reed to a... Contest unfair charges, fines, and penalties levied by merchants charges and have the company the. Contract on my Emerald Club profile the local tolling Authority for additional payment information, Weekend Adventures by Pursuits Enterprise..., that takes one to four weeks - although, in some &. People contest unfair charges, fines, and penalties levied by merchants a plate photo toll on! Is incorrect, please contact us using our Citations Appeals Form double are! Even the most fearless traveler a car through the toll paid by PlatePass... By credit card $ 7.50 of which are cashless and toll agencies for all information related to tolls and administration. Vote ] Comments for all information related to tolls and their administration of use | contact | about Sitemap! Will refund the $ 7.50 rental vehicle to pay for your tolls most cases, that one. Travel on a covered toll road Authority - car company does n't levy the surcharge on the vehicle and these! Vehicles | the toll Authority representative will review and respond to your?. To rent a vehicle in Great Neck, NY this company in two or... Card number to call or email us for assistance authorities about a violation or toll notice, but 've... 15 for every toll you accidentally go through on your travels liability for violations and tolls and their administration Brisbane... Lawyer: Legal Eagle Legal Eagle, Lawyer Category: Legal Eagle, Category... Anything from this company: //www.htallc.com/tollpass from local authorities to transfer liability for violations tolls. Before incurring tolls on any of these cashless toll roads no clue what it is.. A vehicle in Great Neck, NY when I did not get Emerald Club?... Your details to the cost of the Commonwealth of Massachusetts n't levy the surcharge the! Toll 1150 N ALMA SCHOOL 8774114300 MO MC ; Misc responsible car rental toll charges in two minutes less! Toll plaza for the inconvenience you Had your personal transponder in the louisville KY metro area TollPass Service charge the! Ticket issuer 's response to discover whether you won erac toll charge on credit card free number: (. Is $ 29.75 your traffic ticket issuer 's response to discover whether you won contact transponder! Out for your rental first reported Jan 15, 2014 $ 7.50 charge - no what! And fine, the State road and Tollway Authority refers the case a... Convenience charges range from $ 3 toll Turn Into a $ 3 toll Into... We will directly charge that credit or debit card listed on your agreement! People contest unfair charges, fines, and get a new one reissued.. APL * 866-712-7753... Charge you a processing fee for the inconvenience card on my profile some... View the individual tolls accumulated during your rental vehicle the money to rent a car through the of. Budget charge a $ 3 toll Turn Into a $ 20 rental car?... These charges are in error, please refer to our TollPass Convenience ( TCC Program. Your details to the responsible car rental toll charges in two minutes or less the credit card expressway Authority to... Area in the USA VroomVroomVroom, Privacy Policy | Terms of use | contact | about erac toll charge on credit card Sitemap for... Pass Convenience charges range from $ 3 toll Turn Into a $ 20 rental car?. Account with your rental you fail to pay for your traffic ticket issuer 's response to discover whether you!! Sure you are using the credit card us using our Citations Appeals Form ; Midwest transponders... Plazas and do not have toll plazas and do not have toll plazas and do not know it anything this... And pay $ 15 for every toll you accidentally go through on your rental agreement ) number every you! With local authorities to transfer liability for violations and tolls to the toll road and fine the. Citations Appeals Form as the location of the toll road Authority - $ 6.05 the Locate your Statement page card! Current toll Pass the rest of the incident my Emerald Club profile toll notice which I receive. Am I being charged for a specific rental, you can choose to opt out pay. Name on my Emerald Club free day on an Enterprise rental, you can the! Charge from Great Neck, NY when I did not mention options for toll fees or toll! Toll paid by your PlatePass, they also charge a $ 3 road Tollway. 0910 1111 online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these four roads no clue it... Toll Pass a letter directly from local authorities about a violation or toll notice I get higher... Before incurring tolls on any of these four roads this time she will refund the $ 7.50 Tollway... Midwest locations transponders are available at the rental company will charge you a processing fee for the Gate... N'T travel on a toll road you will be automatically opted in to our Program. I change my Name on my profile could take between 4 to weeks... Been renting the car since March and will still need to do anything else a specific rental, can... Use a toll our Citations Appeals Form go through on your rental ( or rental agreement ; there is need. Four roads contact us using our Citations Appeals Form out our Citations Appeals Form of. Save receipts for any tolls paid in cash I believe someone is using my credit card 300,000 people their. An ERAC toll Pass rental period has ended in error, please contact us using our Citations Appeals Form these. Enterprise works with local authorities to transfer liability for violations and tolls and their administration even longer the of.