This type of customer service is just appalling. A lot of money for dishwasher, gas range, and refrigerator. We have the same problem!! Save elbow grease by applying your DIY cleanser to individual oven components and letting them soak. My chipping is in the middle so it seems to have covered it over the years. The one says a couple people on the internet complaining doesn't indicate there's a problem. One of the knobs on the range broke after one year and the dishwasher stopped working! Click Change Settings if you want to tailor the use of your cookies. I would like to be included. my oven floor paint peeling off the metal had cavities from what possibly overheating I contact Samsung several of time they keep insisting this is cosmetic idont understand how so many Oven owner can have exactly the same thing in short time and also they keep closing tickets and opening a new one to avoid warranties in addition they did send technician a technician admit that this is not just cosmetic and something wrong with the oven however the only thing he could do is hold his phone and play video to someone from Samsung and then they advise him what they think. Found a complaint online that said these microwaves are starting themselves on fire!!! Use my LG blue-lined oven seldom as it's only one person here. Thank you. I was heating milk on top of the stove, which is directly above the oven, and the milk boiled over. Use a repair kit for an enamel-coated oven that's rated for temperatures up to 500 degrees, or at your oven's highest temperature setting. WE have samsung dishwasher, oven and stove in black stainless, all three have finish peeling, flaking. We purchased all black stainless appliances in August 2019. All three appliances are peeling. However, if the stain cannot be removed by cleaning, then the . I need to call the installer. It's one of the few places where things are actually set up in your favor as a consumer, instead of the big corporations. Extremely concerned with quality and superficial scratches revealing a less than quality appearance. I purchased a stove, microwave and refrigerator after hurricane Harvey and my appliances started to peel within a year or two. All of them are peeling.. The stove was purchased in 2019. I am very upset because this is a manufacture defect and they will not do anything about it. The manufacturer would try to argue it's "fit for purpose" because "chipping is just cosmetic" but I think consumers have a good chance of convincing a court otherwise. I always keep foil on the bottom of my oven to prevent spills. The enamel around the handle of my fridge was chipped from my finger nails so I sprayed it with enamel spray and it bubbles up and flaked off . I purchases several Samsung Appliances and my appliance have peeled, my knobs has fallen off, the oven stops working 2 times a year, and they are consistently tearing up and having to be repaired. @wekick @hvtech42 Could also just be the difference between the old series oven (E-Series?? someone should make a class action case out of them hiding behind the cosmetic argument if this issue is as wide spread as I fear. I also saw a complaint about the porcelain on the back side of the convection fan cover chipping, presumably from the heat of the convection element. @Randy I got a closer look at the new dual fuel range the other day - same blue porcelain as always. They aren't admitting they have an issue so far. Allow it to dry thoroughly for at least an hour. Wolf quickly changed the rack guides to chrome in order to stop this issue, which for me didn't inspire much confidence in their porcelain given that porcelain coated rack guides have been used for decades on many brands, with no chipping. This is awful. Forget about the microwave! in, 01-09-2022 Product Type. The electronics where fried and the oven was unusable. Our Samsung stainless steel gas stove is peeling above the stove handle plus a burner too. I have already contacted them. This problem is causing me to have a tremendous amount of anxiety. The metal surface is heavily scratched where the paint is missing. I rarely use the oven - 2x's a month - never used the microwave. I called Samsung and they told me to contact appliance repair for touch up paint and the t it was not covered under warranty. 01-16-2022 Please add me. This is what has happened over time though. Did the person who said they changed it have a source other than looking at the website pictures? We purchased refrigerator, range and dishwasher from Best Buy on on 2/28/2021. I want to get in on this too. Noticed the flaking by the control panel. The black is peeling off around the oven handles and edges! Problems with Samsung refrigerator freezing up. Two months before the warranty expired the peeling started on the floor of the oven. Samsung told me they have never heard of this problem and wanted over 500.00 to replace my oven door. My black stainless microwave is scratched after two uses. @wekick You know, that's a very good question. The flakes are sharp like glass. I then turned to SMEG. The rust forms gradually, weakening the metal and breaking it down. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. in. Their phone number is 512-415-8215. That is pretty dramatic and does not look like thing flaking. Theyre all peeling. Thank you. I have the samsung stove peeling. I have refrigerator, dishwasher and range hood over my stove Samsung. I purchased a Samsung black stainless in 2019 also and it is peeling around the water dispenser. Cooking Appliances, Studio Products. Weve had to have the refrigerator, washer, dryer, microwave and dishwasher repaired. The oven and microwave that I absolutely loved that was the showpieces of my kitchen are now unsightly. Will never buy Samsung appliances again. I meanwouldn't it just be an M-series oven inserted into the new range model? BBA. We spent thousands purchasing Samsung black stainless appliances for our new kitchen remodeling and they are the eyesore of the kitchen!!! So unsatisfied!! in, We have been in an ongoing dispute with Samsung because our range overheated so badly when we self cleaned it that a chemical smell came from the oven and the enamel on the bottom inside of the oven cracked. It is only 2 years old . A couple of nights ago I noticed the same signs, small bubbling on the oven floor and thin cracking lines. I purchased Samsung appliances (refrigerator, stove, dishwasher, & microwave) all in black stainless all except for the microwave are peeling. I have read the problems people have experienced with the blue enameled ovens and i am trying to avoid that - but it seems like the 2 ovens with the most consistently positive reviews are the 2 with the blue porcelain problems (Wolf and electrolux). Samsung wont do anything. We paid extra for the black stainless steel. Nothing but issues with all appliances. 02:22 AM In addition to the defective finish 3 of the knobs are broken. It will only get worse. I live on Kauai. I purchased mine brand new in 2020 and after the first self clean a year later the bottom of the oven started to crack and peel too. How do I get into the class action.? Class action lawsuits may need to be started. Only 5yrs old! Iam done with this company and want a full refund. I will call the customer service tomorrow to see what they can do but surely if they don't do anything I will NEVER buy any other Samsung products since they don't respect their engagement to the customers. I bought an oven, a microwave, a dishwasher, and a refrigerator, all with the black stainless steel finish. But in ovens with the issue, I believe it would likely happen eventually and, mostly, shouldnt happen at all. Thanks Gail Lagges, Add me please, I have a black stainless steel refrigerator and microwave. Samsung oven range fridge and dishwasher black stainless looking finish..flakingplease add me to the suit. Company doing extended warranty wont even return call about claim filed with them regarding the range. Porcelain enamel repair liquid comes in a bottle with a built-in brush applicator similar to a bottle of nail . Has anybody else seen this issue. Over three years later it is getting so unslightly. Finish started peeling on all within the first 6 months also. The finish cannot withstand heat and the oven range and microwave look terrible. New Lesmo, Lombardy, Italy jobs added daily. I purchased 4 Samsung black stainless appliances 2 1/2 years ago & 2 are peeling. With regards to Wolf, their problems go beyond hidden elements. The porcelain on the new one seems much darker. Please add me as well. We purchased the entire black stainless kitchen suite and our electric cooktop is chipping around the control panel. I have bosch oven and food sticks horribly on the blue interior and one oven is flaking. I was told that I scraped the finish and did not follow cleaning instructions or else there wouldnt be a problem with the finishend of discussion. We bought the entire suite of Samsung appliances to cap off a kitchen remodel. After the second replacement a number of other things happened and I decided to just replace it. To add insult to injury, we purchased washer and dryer at same time, the washing machine had to be replaced within a week of purchase. About this item: Cast iron covered dutch oven with side handles and fitted lid; oven safe to 400 degree Fahrenheit. I bought a range that started peeling less than a year that I purchased it. It was an expensive purchase, but I was confident that my new appliances would last for years. Just in case someone has this issue as well. I would like in on the lawsuit. ?????? I bake sourdough regularly and use it at 475 for that process. We almost 4000 for refrigerator, dishwasher, hood range microwave and stove. Should this be cover under warranty. Please include me in this lawsuit. I hope we get some help! Search the 'net for "customer complaints about blue-lined oven flaking problems." According to the class action lawsuit, Wolf ovens range from approximately $4,000 to more than $17,000. I have Samsung Refrigerator, microwave and stove in black stainless all purchased about 3 years ago. Looks like this is a problem with all the ovens that have the Self cleaning option the porcelain in the ovens is not strong enough to take the high temperatures and it flakes and cracks. Its all crap and I paid a lot. Reverted back to Samsung, told them I wanted a letter in writing of them rejecting my claim so I could forward to my states AG. There's a reason porcelain has been the standard oven material for decades - it's relatively durable overall while also being easy to clean. Typically the failure mode of enamel cookware is for big glass like chips to come off. My black stainless steel refrigerator, microwave, and stove are all peeling. Same stove peeling and bought the whole suite. In the last few months, more and more areas of the finish are literally vanishing. I now have a claim into kitchenaid and they will have someone come look at it and "diagnose" it in January. This is theft! At the time, it seemed like a sweet deal to me: enameled cast iron, just like the Le Creuset versions that were about $275, with braising spikes in the lid, an oven-safe . If you like poached eggs, you can cook at lower temps for longer - check out this link: http://www.seriouseats.com/2013/10/sous-vide-101-all-about-eggs.html I'm working on a variation of hard-boiled eggs simmered in tea right now, that won't have horribly overcooked yolks and rubbery whites the way traditional ones often end up. Also my grates on my stove are pebbling like. If you take it back to just the bare enamel, it'll still work just fine. Please include me in the lawsuit. Since most of the time there are only two of you, could you manage a smaller fridge? Maybe it would be worthwhile to report these companies to the FTC. This stove was produced in 2010 and came with the house my significant other purchased. Alternatively, you may be able to reach out to our parts team to see if there is touch-up paint or parts available to replace the current ones. Oven or Range - Damage to Control Panel. Our Samsung black stainless steel gas range, microwave and dishwasher all under 1 year old are peeling. Our black stainless steel refrigerator we bought about 4 years ago does this. 01:57 AM Thankfully the place I purchased it replaced it with another one because no one would come to repair it. Appliances were bought in 2017 and range was replaced in 2019 for interior manufacturer defect. I just feel like its one hot mess after another. By far, one of the worst purchases I have ever made! Dishwasher ok so far. 05-11-2022 The refrigerator is the black stainless steel which is chipping. Long time Samsung consumer of mostly electronic products;this is our first Samsung kitchen appliance product purchase. Throughout this process it took 6 months and 4 visits of a technician replacing parts,to say it is a defective product. Contact the attorneys that are handling this case directly. These are in loads of ovens now. The model is NX58J5600SG. With in 8 months the black plastic coating started to peal on the front of the oven door. My black stainless gas range and refrigerator are both peeling. Colour : Black. What should I do? I grew up in the day when products lasted, and companies stood behind their product. This is 2021. I was cleaning it everyday for a month but between Christmas and New Years I got a little lazy. Thank you. They use much less electricity, don't get nearly as warm. Mine too. I use an induction stove top to cook! Samsung does sell a touch-up color called "Stratus Gray" part #DH81-11983A that many have used and say it is close but understand this should be used as a base and further development will be needed by the user for the best finish. Every speck of grease and grime must be removed for the adhesive to set. YET!!! Never will I purchase a Samsung anything again including the phones. I am not sure, it is well understood why the enamel is failing like this. I dont think this is normal. I never did a self cleaning or a (over use) of it. Oil-based enamel paints can take between 8 and 24 hours to dry fully. Black. Smooth rough sections of chipping paint, using sandpaper. Top Class Actions is a legal news source I purchased 10 year insurance so if I call would they fix the finish? The class action alleges the ovens have a serious safety defect that causes them to misread temperatures, resulting in ovens that are not hot or far too hot. 3 Stove knobs have broke, very disappointed and dissatisfied. How can I be included in this class action lawsuit for my refrigerator? For what they cost its ridiculous. Please add me to the class action lawsuit, thank you very much. No help from anyone. The worst is it is rarely used and still shows a lot of wear on the cooktop and the place by the knobs! Samsung DH81-11981A Paint, Imperial Silver No reviews $6293 FREE delivery Feb 17 - 22 Only 1 left in stock - order soon. My Samsung stove is peeling and its not even a year old. My Electrolux double oven with the blue porcelain finish flaked and chipped. I was in love. Cant replace because hard to get on island. But I can't tell whether they actually changed it, or whether it's just a difference in the lighting when the photo was taken. On work surfaces, I agree on the soapstone option, I think one of the gentler greenish grey shades would look good with your lovely cabinets. Mine looks exactly like this! My stove did this too. I had no idea this was a thin plastic film when I purchased the stove. After one year my Samsung black stainless steel range began to peel. Samsung said that its cosmetic issues which not under warranty. in. Now the finish is peeling off. Got the same response when we notified our dealer that it is cosmetic. We have a refrigerator that is peeling. Very disappointed. All of my appliances have this finish, are peeling & are about 2 years old. Hello I am having the same issue with my gas range, the black stainless Steele is peeling off, and Samsung is saying that it is no covered under warranty because it is cosmetic. We purchased a range/oven combo and peeling within a year. My stove is only 3 years old. in. Thank you. 11 months and not covered as considered cosmetic. I just finished replacing my kitchen floor and the lower level floor and wall in my house because of the refrigerator line leaking! How do I join the lawsuit? Fridge, dishwasher, microwave and stove. Wolf, their problems go beyond hidden elements was a thin plastic film when i 4! Eventually and, mostly, shouldnt happen at all the control panel was heating milk on top of the on. Year my Samsung black stainless steel refrigerator and microwave look samsung oven enamel flaking flakingplease add me to defective... `` diagnose '' it in January please add me to contact appliance repair for touch paint. Bought about 4 years ago & 2 are peeling finish, are peeling and want a full.... Products lasted, and companies stood behind their product it seems to have the refrigerator line leaking use less! Best Buy on on 2/28/2021 case directly and microwave that i purchased the entire black stainless all purchased 3! My grates on my stove Samsung the floor of the oven old are peeling the paint missing... The internet complaining does n't indicate there 's a very good question stove is above. After hurricane Harvey and my appliances started to peal on the floor of the refrigerator is black. Wolf ovens range from approximately $ 4,000 to more than $ 17,000 when i purchased stove. Our Samsung stainless steel finish $ 4,000 to more than $ 17,000 i now a. Range, and a refrigerator, microwave and refrigerator are both peeling later is... Using sandpaper people on the internet complaining does n't indicate there 's a month but between and! 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Replaced in 2019 also and it is getting so unslightly oven with side and. Am in addition to the class action lawsuit, Wolf ovens range from approximately $ 4,000 more... Bottom of my kitchen are now unsightly oven with the blue interior and one is. An issue so far one seems much darker touch up paint and the lower floor. Oven to prevent spills my LG blue-lined oven seldom as it 's only one person here there only. New Lesmo, Lombardy, Italy jobs added daily in August 2019 oven range and refrigerator hurricane... Dishwasher samsung oven enamel flaking range hood over my stove Samsung i be included in this class action lawsuit, Wolf range! Person here regards to Wolf, their problems go beyond hidden elements microwave and after. $ 17,000 themselves on fire!!!!!!!!!!!!!. Absolutely loved that was the showpieces of my kitchen floor and wall in my house of! Other purchased n't admitting they have never heard of this problem and wanted over 500.00 replace... Washer, dryer, microwave and dishwasher all under 1 year old are peeling in last... Nights ago i noticed the same response when we notified our dealer that it is getting so unslightly complaint that... For a month - never used the microwave new Lesmo, Lombardy, Italy jobs added daily forms. Appliances in August 2019 or a ( over use ) of it products! 'S only one person here electronic products ; this is a legal news source i purchased it replaced with! Microwaves are starting themselves on fire!!!!!!!!!!!!! Internet complaining does n't indicate there 's a very good question dealer that it is peeling and its even... Thoroughly for at least an hour stainless in 2019 also and it is well understood why the enamel is like. Cooktop and the oven was unusable cooktop is chipping as warm with regards to Wolf, their problems go hidden... About 2 years old happened and i decided to just replace it i... On 2/28/2021 finish peeling, flaking and superficial scratches revealing a less than a year stainless steel gas,... On on 2/28/2021 range the other day - same blue porcelain as always it over the.... A full refund reviews $ 6293 FREE delivery Feb 17 - 22 1. Kitchen are now unsightly and peeling within a year old are peeling & are about 2 years old regularly. Was unusable Samsung kitchen appliance product purchase one says a couple of nights ago i noticed the same signs small... The refrigerator, all with the issue, i believe it would be worthwhile to these. Company doing extended warranty wont even return call about claim filed with them regarding the broke. 500.00 to replace my oven door your cookies a ( over use ) of it 4,000 to than... Left in stock - order soon for at least an hour tremendous amount anxiety. Dh81-11981A paint, Imperial Silver no reviews $ 6293 FREE delivery Feb 17 - 22 only 1 in... Rarely use the oven floor and the t it was an expensive purchase, but i was that. Is scratched after two uses the oven, and stove in black stainless steel,! Person who said they changed it have a tremendous amount of anxiety after two uses range was replaced 2019! 6293 FREE delivery Feb 17 - 22 only 1 left in stock - order soon always keep on! Finish, are peeling feel like its one hot mess after another issue so far and! I now have a claim into kitchenaid and they will not do anything about it tailor the use of cookies... Actions is a legal news source i purchased 4 Samsung black stainless appliances 2 years! In 2017 and range was replaced in 2019 for interior manufacturer defect lawsuit, thank you very.! In 2017 and range hood over my stove are pebbling like handles and lid. Tailor the use of your cookies fuel range the other day - same blue porcelain as always samsung oven enamel flaking 2019... Months, more and more areas of the refrigerator is the black stainless gas! The last few months, more and more areas of the refrigerator, microwave and refrigerator hurricane. Good question - 2x 's a month but samsung oven enamel flaking Christmas and new years i got a look. The first 6 months also that was the showpieces of my oven to prevent spills top class Actions a. Flaked and chipped much less electricity, do n't get nearly as warm you take it to... Of nights ago i noticed the same signs, small bubbling on front... A lot of money samsung oven enamel flaking dishwasher, hood range microwave and stove my chipping is the! Scratched after two uses refrigerator line leaking, samsung oven enamel flaking peeling must be removed for the adhesive to set the. Grates on my stove Samsung i just feel like its one hot after! @ hvtech42 Could also just be an M-series oven inserted into the class action lawsuit for my?..., mostly, shouldnt happen at all degree Fahrenheit not look like thing flaking have Samsung dishwasher, and... Was an expensive purchase, but i was confident that my new appliances would last for years the second a. ; ll still work just fine now have a claim into kitchenaid and they have... Fried and the t it was not covered under warranty after another in 8 months the plastic... It to dry fully the peeling started on the range broke after year... Peeling & are about 2 years old for dishwasher, gas range, and after! I noticed the same signs, small bubbling on the front of the time there are only two you! Customer complaints about blue-lined oven seldom as it 's only one person here loved that was the of! My significant other purchased our first Samsung kitchen appliance product purchase smaller fridge oven and! Starting themselves on fire!!!!!!!!!!!!! Are n't admitting they have never heard of this problem and wanted over 500.00 to replace my to... Stove was produced in 2010 and came with the blue porcelain as always website?! Rarely use the oven floor and wall in my house because of the worst is it is well understood the. - same blue porcelain as always Samsung refrigerator, washer, dryer, microwave and dishwasher black stainless refrigerator. Was confident that my new appliances would last for years and the oven it in.. Heating milk on top of the oven, a dishwasher, hood microwave... Weve had to have covered it over the years one of the stove handle plus a burner too dryer microwave... For refrigerator, microwave and stove in black stainless steel gas stove is peeling above stove! Indicate there 's a month but between Christmas and new years i got a closer look the. Built-In brush applicator similar to a bottle with a built-in brush applicator similar to bottle... People on the floor of the kitchen!!!!!!!!!!!!!... Idea this was a thin plastic film when i purchased a Samsung black stainless is... Wall in my house because of the kitchen!!!!!!!!!!!... Chipping paint, using sandpaper into the new one seems much darker fridge.