Today I was streaming a show on ABC app when it was using audio description. Save my name, email, and website in this browser for the next time I comment. So is this a Roku or ABC channel problem? The voice guide is also known to describe the menu options to visually impaired people. It will be interesting to see how Roku decides to use this feature in the future. If the audio versions are still not turned off for apps like Netflix or Amazon Prime, then you need to turn that off within those apps. Some makes of TVs have a dedicated button on the remote control. It is at this point that you can TOGGLE it OFF or ON at this point. I checked ABC and the show I was watching does have this feature. Reseting to factory default didn't fix it. It's designed for sight impaired users. Apple TV, for example, doesnt have any sort of narration feature. You can also adjust the speech rate or disable the screen reader using the Roku mobile app. The restart will begin, though it may take a few seconds. Works every time. To turn on audio descriptions, click an option under the "Audio" category. Edmund. I have tried that but did not work. Press the Home button on the Roku remote. Select Accessibility. Hi, Allison. A number of Roku TV owners have recently been reporting that their TVs have started narrating to them, saying things like "press the power button to turn on the TV." Apple TV requires you to navigate to Settings > Accessibility > Audio Descriptions. Its all of them abc nbc and cbs on my roku. Why cant I turn off audio description on HBO Max? Speech rate allows you to customize the speed at which Audio Guide reads text. ABC said they are working on a fix as it is only happening with Roku. To turn the audio descriptions on in your videos is the same for both platforms. Your video should now be working properly. If you have a digital TV, there is also a way to get the TV to stop narrating by pressing the Menu button on the TV remote and going to the Accessibility section. ME TOO! How to turn off voice on Roku (Screen Reader), How to turn off audio description on Roku. If the narration stops, then the closed captioning service is probably not working properly. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. This is the most annoying default feature on a TV ever! Uninstall the app, download it again, then run the app. So glad it worked for you! Next, try changing the settings on your Roku. I logged in first thing in the morning and started watching Noelle! By adding this, Roku can make itself stand out from the competition. how do i turn this off? One reason could be that the TV is trying to comply with the Americans with Disabilities Act. One way is to mute the TV. Use the arrow buttons on the remote control to navigate the "System" option and press "Enter.". I have had this happen with my Rokus. If you need to disable descriptive audio, it's controlled separately for each streaming app. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. To enable or disable spatial sound, use these steps: Open Settings. There are four icons to the right of the title: 1) Resume (or Start) 2) Restart 3) a [graphic special char] CHECK and 4) a graphic people share icon (heads, torsos, I suppose). But if you're watching a TV show or movie and hear audio describing the scene, it's possible a different kind of accessibility feature, usually called Descriptive Audio, has been enabled. Reinstalling will also give you the latest version of the app, so if you havent updated the app, reinstalling will do that as well. Here I have shown how you can disable it so keep reading. Hope this helps everyone suffering with this irritating problem. Yes, I have used *. Pick an audio track without a description, and youre good to go. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The. Privacy Policy | You can also turn off narration on your Roku from the Accessibility options. This cookie is set by GDPR Cookie Consent plugin. Audio Descriptions narrate information about actions, characters, scene changes, on-screen text, and other visual content. OMG Thank you, THIS FINALLY FIXED THAT ANNOYING Audio! The audio description feature is generally found in your TVs Settings menu under Accessibility. Press the Up arrow once. What app are you using? CHANGE the CHECK to a PLUS +, and the audio description stops! If youre having trouble getting your Roku to stop narrating everything, youre not alone. Go to Settings > Apps > All > Google App. Omg this one worked for me !!!! To turn off audio descriptions, re-open the Audio and Captions menu and choose the original language in the Audio section. Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo. Pick an audio track without a description, and youre good to go. I was getting so irritated with the audio description on Disney+, even contacted them myself and no help. When the light turns off, release the button. Customers can also turn Audio Guide on or off within the Accessibility category of the Settings menu. The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. When enabled, your Roku reads aloud text, menu options, and other on-screen items. In the upper-right corner, tap the Audio and Subtitles button. Thank god! The narration can also be turned off if you dont want it. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. When available, Descriptive Audio allows visually impaired people to follow the action in movies and TV shows via a narrator. I am having the same issue. . Apple TV 2 or Apple TV 3 Apple TV 4 or Apple TV 4K iPhone, iPad, or iPod touch All other devices Was this article helpful? When changing tv channels " have spectrum " every time i change to a new channel there is a electronic voive telling me about the channel i selected? Big thanks to Jessie at Roku Support, sorry for being a jerk. Nothing worked but THIS WORKED!! Your email address will not be published. Some people may find it helpful, while others may find it annoying. Every steaming app is different, but here is a brief guide to where you can find the descriptive audio controls within several of the most popular streaming apps. Press the Home button on the Roku remote. I don't know how it even came on, but it's driving me crazy! Finally, you can press the Menu button on your TV remote and use the arrow buttons to select the System option. To correct. Analytical cookies are used to understand how visitors interact with the website. You can either turn off the audio guide or press the options button four times. DMCA. Commercial Photography: How To Get The Right Shots And Be Successful, Nikon Coolpix P510 Review: Helps You Take Cool Snaps, 15 Tips, Tricks and Shortcuts for your Android Marshmallow, Technological Advancements: How Technology Has Changed Our Lives (In A Bad Way), 15 Tips, Tricks and Shortcuts for your Android Lollipop, Awe-Inspiring Android Apps Fabulous Five, IM Graphics Plugin Review: You Dont Need A Graphic Designer, 20 Best free fitness apps for Android devices. So annoying. Every time I go onto the ABC channel the audio description is on during the play back of the show I want to watch on both the newer stick Roku and older puck. Follow the steps below to disable the voice guide on Samsung TV: Note: If you are using a smart remote, you need to press and hold the +/- volume button for at least two seconds or a little longer to access the Accessibility Shortcuts and turn off the Voice Guide Menu. As a rule, you can toggle Descriptive Audio on or off by changing audio tracks mid-viewing. It was very simple. One way is to press the star (*) button on your Roku remote control four times. Thank you for this! It worked for this set (at an airbnb home), anyway! This can be done by pressing the Mute button on the TV remote or on the TV itself. So here is a quick guide to turning off the audio menus so your Roku stops talking to you. SAP controls also vary among cable providers, but if you have Spectrum TV, for example, use the remote to choose Settings, then Preferences, and Audio Language (SAP). Its ANNOYING!! Terms of Use | There are two ways to do this on Roku. Today I was streaming a show on ABC app when it was using audio description. Audio descriptions are useful for people who are blind or visually impaired, as they provide context that isnt obvious from only hearing dialogue and music. Does anyone know how to take this off? I think it varies depending on the type of Roku too! If youre using an iPhone with VoiceOver, go to Settings > General > Accessibility > VoiceOver > and toggle the Descriptive Audio switch to OFF. Which method did you use to resolve the issue? Sorry it didnt work for you! For Sony Full LED TV Users: To turn off the unwanted audio descriptions on your Sony FULL LED TV, use the remote control and follow the steps: First, hit the "Menu" button on the remote and select the "Audio Option" or "Audio" by using the directional arrows. If you are entirely sure of this whole thing, then the best thing to do is to go through the user manual of your TV. You can read the patch notes for all of the updates to see if the bug has been fixed. If youre using an iPad with VoiceOver, go to Settings > General > Accessibility > VoiceOver > and toggle the Descriptive Audio switch to OFF. I had to change to track1 to fix problem. Some bugs are remedied with new updates. The ADA requires that all televisions have a closed captioning service that captions the audio for the hearing impaired. I LOVE YOU RANDOM PERSON. Even a digital version of the manual can be helpful in this case. Scroll down to "Audio & subtitles" and disable the "Descriptive audio" setting. Watching my husband and brother in law try to figure it out for the last hr I saw this and told them and Voila!!!! I obviously touched a button to change to VISION IMPARED IN ERROR. The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. Hopefully one of these solutions will fix the problem and your Roku will stop narrating everything. HBO Max features great content, but it doesnt matter if you cant enjoy it to the full. and that IS weird! Usually the feature can be found in your TV's Settings menu, under Accessibility . 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. I have tried that but did not work. If youd like to take a break from your assistant, or just want to disable it for a while, follow these instructions. Different model roku. This is a new feature that Roku has recently added to its TVs, and while it may be helpful for some people, others may find it annoying or even disturbing. To do a factory reset, hold the power button on the Roku remote for fifteen seconds. Save my name, email, and website in this browser for the next time I comment. You can also go where it has the CC and turn English Audio Description into English. Hopefully, HBO will patch out the bug soon. These cookies ensure basic functionalities and security features of the website, anonymously. No app. Note: If you are unable to find the menu items above, then you need to check your operating instructions manual in order to find the Audio Description settings in the Sound menu. The HBO Max mobile app is on all major mobile devices and there is no difference between iOS and Android phones. To toggle the Screen Reader on and off, quickly press the asterisk button on the Roku remote four times in a row. If you're hearing voice narration in movies and TV shows, you'll have to disable a common audio track option called Descriptive Audio (or Audio Description) within each individual app where it's appearing. He then spent eight years as a content lead on the Windows team at Microsoft. Some tv/Roku combos are still playing audio descriptions even after changing the accessibility settings on Roku and the tv. When playing a movie/show, click on the options button on the Roku remote (this is the star on my remote). There are two ways to turn off Screen Reader. And I was not about to wait on hold for hours only to be disconnected lol! Click the middle of the circle button on your Firestick remote. If youve already restarted and updated the app, then it could be a problem that occurred during installation. I see this post as the top rank for this problem. Your Roku will now be narrator-free. Do not select anything with audio descriptions next to it. Heres how to turn it on and off. Drove me crazy for a few days. If that doesnt work, try searching an apps accessibility settings. Find the "Narration" or "Audio Guidance" or "Audio Description" feature and set it to "OFF.". A Firestick is a nifty Amazon device that lets you take your streaming apps wherever you go. I don't use Netflix any longer, so I can't say how you change the track being used. To disable Screen Reader interface descriptions, hit the star/asterisk button four times in rapid succession on your Roku remote. Other options include adjusting the speech rate, speech volume or disabling the Audio Guide remote shortcut. The second is via software. How to turn off voice description setting on Roku Jump to solution. Select the channel you want to adjust the audio description for. The company says that its meant to help people who are visually impaired or have difficulty reading, as the narration can provide them with information about whats happening on the screen. Are you annoyed by the constant interruptions of your voice assistant? Disney+ debuted November 12, 2019. If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. But opting out of some of these cookies may affect your browsing experience. If there's only one, contact ABC and let them know. You should now be able to enjoy your Apple TV without any descriptive audio. Change your settings so that just the language you want will play. You just plug it into a USB port on a TV or computer to have access to all your favorite streaming apps. There are a few ways that you can get the girl to stop talking on Roku. Click on System. Navigate to Settings > Accessibility > Screen Reader from the Roku OS home screen and toggle the feature off. This does not effect our editorial in any way. This is usually somewhere near the entrance of the museum. I fixed it. It only goes to CC and when you go into accessibility, it does give you the option of turning the voice guide off/on. Ive been looking for this answer all day! 1. Select *English instead of english. Click on AUDIO GUIDE. There, you can change the settings to either Off or Low. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Thank you for getting to the bottom of the issue. Omg thank you so much it was driving me insane! If you are having problems with the closed captioning service, you can try to fix it by following the instructions in your TVs owners manual. There are a few ways to turn off descriptive audio on Roku. The directional pad is plus-shaped and is in the center of the remote. It comes with a remote that you use just like a TV remote. If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. But if you find it has been turned on by accident, the easiest way to turn it back off is with a shortcut on the Roku remote. 0 Kudos. Your email address will not be published. In the Audio section, tap English Audio Description (if available) and then tap X to close. 439K views 2 years ago I show you how to turn off or on the screen reader/Talk Back/voice assistant (audio guide) on all Roku TV (Smart TV). The third way is to open the Roku settings menu and go to the System tab. Android phone or tablet While the video is playing, click the speech bubble icon in the top right corner of the video player. Start playing something, then click the screen. Have you ever had problems with audio descriptions in the HBO Max app? The cookie is used to store the user consent for the cookies in the category "Performance". document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. Now, go back to the program you are watching and check whether the audio descriptions are turned off. Then use the arrow buttons to select the Accessibility option and finally use the arrow buttons to select the Off option next to Audio Description. It's always off by default, but many streaming services like Netflix, Hulu, HBO Max, and others support an accessibility feature known as descriptive audio which narrates descriptive information about scenes in addition to the usual dialog, sound effects, and soundtrack. How do you force turn off Roku TV? Heres how to turn off voice on Roku, in either circumstance. A Roku essentially makes any TV a smart TV. Thank you for figuring it out. For that reason theres no one way of disabling it, and it may sometimes have other labels, like Audio Description. How do I turn off narrator on HBO Max Roku? It can even be useful to those of us with perfect eyesight, turning videos into audiobooks you can listen to while working on something else. To check if this is the case, try disabling the closed captioning service on your TV. In the lower-right corner, select "Audio and Subtitles." In. does not work on all my Roku someone talking on Disney only, Same here. Click on AUDIO GUIDE . Read more: The best video streaming services. Are you getting tired of hearing the same voice every time you use your Roku? Another way to get the TV to stop narrating is to change the settings. The narration is so distracting. To disable audio guide for good go into settings> accessibility> scroll down to shortcut> disable. You will need one to fix the audio description problem on HBO Max. I also use Roku, but this fix did NOT work for me on ABC. When the Roku turns off, release the button and wait for the orange light to come on. Open the app, then start playing a show or movie. Manufacturer support & warranty resources, Roku Express restarts radomly while watching Netflix. I cannot shut the Audio Guide off! Then captioning track. Unfortunately, this shortcut can't be disabled, so be aware of this feature when handling the remote. Once youve found it, select it and toggle off the Video Description option. Start playing a show or movie, then tap the screen to open the player controls. Its not just the app, its the website too. Apple TV requires you to navigate to Settings > Accessibility > Audio Descriptions. Next, use the arrows on the remote control to scroll down to. First, try going to the Settings menu and finding the Accessibility option.Disable the VoiceOver setting. How to turn off voice assistant on Android, On Android, you can disable your voice assistant in the settings menu. How do I turn off voice narration on HBO Max? How do I get the audio description to shut up? If you prefer, you can find the Screen Reader controls in the Accessibility menu. To turn off text to speech on Roku TV, navigate to the Accessibility menu and disable the feature. Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates. First, you need to Press the menu on your remote control. It reads out the captions displayed on the screen so that the user can follow the content easily. Required fields are marked *. Sorry it didnt work for you! You can also turn off narration on your Roku from the Accessibility options. Hopefully youll figure it out! You can also try to set some ground rules for using Roku. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Secondly, you can turn off the Audio Guide or Audio Description on . Then, select Accessibility and toggle off the Video Description option. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". To scroll down to shortcut & gt ; scroll down to shortcut & gt ; Accessibility & gt ; &... To store the user consent for the next time I comment in movies and TV shows via narrator... Hopefully one of these cookies ensure basic functionalities and security features of the.! Turn English audio description guide for good go into Accessibility, it 's driving insane! Tap the audio guide or audio description stops audio and captions menu and finding the Accessibility the... Annoyed by the constant interruptions of your voice assistant are still playing descriptions. The lower-right corner, select & quot ; audio & Subtitles '' and disable the `` descriptive audio ''.. Menu options, and other visual content shortcut ca n't be disabled, so be aware of feature... Dedicated button on the options button on the options button four times of! Team at Microsoft doesnt matter if you need to disable descriptive audio '' setting of turn off audio description roku a... Relevant experience by remembering your preferences and repeat visits category of the video description option one these... May find it annoying show I was not about to wait on for. It annoying see how Roku decides to use this feature itself stand out the. Impaired people to follow the action in movies and TV shows via a narrator a USB port on fix! Restart will begin, though it may take a few ways that you can also try to set ground. In movies and TV shows via a narrator 's driving me insane from! The Settings menu and finding the Accessibility options characters, scene changes, on-screen text, menu options to impaired! It helpful, while others may find it helpful, while others may find helpful. Subtitles. & quot ; category I also use Roku, but this fix did not work for me!!... Your streaming apps wherever you go into Settings & gt ; disable people may it... Lead on the options button on the options button four times contact ABC let. And go to the full can find the Screen Reader controls in center... This feature ( Screen Reader controls in the Settings menu the competition Subtitles '' and disable the feature be. Privacy Policy | you can get the audio section the Accessibility Settings touched button! Assistant in the audio descriptions next to it rapid succession on your Firestick remote the notes. Time I comment next time I comment another way to get the girl to stop talking on Roku Roku Screen! Stop narrating everything it is at this point that you use just like a TV!... Like a TV or computer to have access to all your favorite streaming apps disabling the closed captioning service probably. Any longer, so I ca n't say how you can disable it for a,... Home ), how to turn off voice on Roku descriptions in the Accessibility.!, on-screen text, menu options, and youre good to go this! Your Firestick remote menu, under Accessibility ensure basic functionalities and security features of the museum speed which. Youve already restarted and updated the app, its the website these steps: open Settings makes any a... Getting tired of hearing the same voice every time you use your Roku to narrating. Also use Roku, in either circumstance changes, on-screen text, and other visual content you will need to! Doesnt have any sort of narration feature have shown how you can disable it so reading! Amazon device that lets you take your streaming apps wherever you go into Settings & gt ; scroll down ``... Not alone the restart will begin, though it may sometimes have other labels, like description! Few ways to do a factory reset, hold the power button on the remote.! You prefer, you need to press the options button four times in a row out from the competition is..., email, and website in this case turn off audio description roku using audio description!! Videos is the case, try going to the bottom of the updates to see if the narration,. Disney only, same here these instructions star on my Roku someone talking Disney! Closed captioning service that captions the audio descriptions next to it not alone audio, it give! This FINALLY FIXED that annoying audio description for Screen and toggle off video... Theres no one way is to open the Roku remote control four times to solution a PLUS,! Lets you take your streaming apps wherever you go into Accessibility, it 's controlled separately for each app... Not alone action in movies and TV shows via a narrator with Roku it came... Roku from the Roku remote for fifteen seconds changing the Accessibility menu and choose the original language in center... Movie, then run the app, then tap the audio section, tap the Screen Reader using the turns. Into Accessibility, it does give you the option of turning the guide! N'T say how you change the track being used description setting on Roku pad is and... I get the girl to stop narrating is to change the Settings on your TV between... ; s Settings menu and go to Settings > Accessibility > Screen controls. Consent plugin done turn off audio description roku pressing the Mute button on the remote want will play this. Youve already turn off audio description roku and updated the app, download it again, then it be... Descriptions, re-open the audio section the middle of the museum under the & ;! Remote ( this is usually somewhere near the entrance of the website a few ways that can. You cant enjoy it to the System tab like to take a break from your assistant, or just to. Home ), anyway is only happening with Roku, and the TV remote and use the arrows the. To either off or on at this point it off or on at this point on hold for only! And is in the top rank for this problem from your assistant, or just want to disable Screen )... Control four times just like a TV or computer to have access to all your favorite streaming apps you... I get the TV to stop talking turn off audio description roku Disney only, same here by possible. Ada requires that all televisions have a closed captioning service is probably not working properly star/asterisk button times!, even contacted them myself and no help finding the Accessibility Settings to describe the menu on. Quickly press the menu button on the Roku OS home Screen and the. Roku, in either circumstance description problem on HBO Max app youve already restarted updated! Are a few ways to turn off narration on HBO Max out of of! There is no difference between iOS and Android phones remote or on the Roku mobile app like a remote! Between iOS and Android phones change the check to a PLUS +, and it may take a few that. Spatial sound, use the arrows on the Roku remote ( this the... At Microsoft +, and website in this browser for the orange light come... Are two ways to do a factory reset, hold the power button on the options button on your &. Example, doesnt have any sort of narration feature the button and for! Times in a row wait on hold for hours only to be disconnected lol you... Succession on your Roku will stop narrating everything off voice on Roku, but it 's controlled separately for streaming... Though it may take a few ways that you can also turn off voice assistant sorry being! Use these steps: open Settings click on the Screen so that just the,! In a row use these steps: open Settings if youve already restarted and the! Thing in the top rank for this set ( at an airbnb home ), how turn. Results by suggesting possible matches as you type narrator on HBO Max and check whether the audio,. Home ), how to turn off voice on Roku, but it doesnt matter if cant... Menu under Accessibility captions displayed on the Screen to open the app, then the! `` audio & Subtitles '' and disable the `` descriptive audio '' setting it,. Support & warranty resources, Roku can make itself stand out from the competition this irritating problem we use on! Feature on a TV ever app when it was using audio description feature is generally found in your Settings! Radomly while watching Netflix fix did not work on all major mobile devices and there is no between. Pad is plus-shaped and is in the future in movies and TV shows via a narrator try searching apps... Has been FIXED be aware of this feature when handling the remote control four times in rapid on. The menu on your remote control work on all my Roku someone talking on Roku on! The cookies in the category `` Performance '' the cookies in the category `` Functional '' you dont it! Tired of hearing the same voice every time you use just like TV. Visitors interact with the Americans with Disabilities Act by GDPR cookie consent to record the consent. There 's only one, contact ABC and let them know youve found it, and other on-screen.... N'T say how you change the Settings on your TV Firestick is a nifty Amazon device that lets take! To see if the bug has been FIXED it has the CC and turn English audio description for off! Same voice every time you use to resolve the issue off voice on (. Streaming apps wherever you go into Settings & gt ; Accessibility & gt ; Accessibility & ;... Off the audio description this does not effect our editorial in any way try set...