Follow your shared storage array vendor's instructions for compatibility. VMware Dynamic Power Management For latest, see one of the following docs, depending on what kind of hardware you are interested in: Cisco Business Edition 6000 Ordering Guide (partner-level access), Cisco Business Edition 7000 Ordering Guide (partner-level access), Cisco UCS Spec Sheet for the server model of interest (B200 M5, C220 M5 SFF, etc.). Cisco Unified Work Force Optimization Suite, Cisco Unified Contact Center Management Portal, Cisco TelePresence Video Communication Server, Hosted Collaboration Solution for Contact Center, Virtualization for Cisco Unified Contact Center Domain Manager, Cisco Preferred Architectures for Collaboration, Collaboration Ordering Guides Partner Portal, Cisco Collaboration Solutions Design Guidance, Collaboration QoS and Network Design Guidance, Virtualized Collaboration Storage Design Requirements. If vmtools version needs to be updated, most Cisco applications are closed-system workloads, so require special methods to update vmtools. Installed base version upgrades until end of support. Using this feature to patch and update VMware vSphere hosts is supported. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. larger VMs, more virtual HW options, etc.). NOTE: support varies by app and version. E.g. Cisco Unified Communications IM&P consists of up to six servers, including one server that is designated as a publisher. Network traffic is switched from physical NICs to "vNIC's" of the Virtual Machines (VM) via either VMware vSwitch or Cisco Nexus 1000V. Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. These values are per active VM. Another alternative is manual Virtual Machine shutdown and migration. Not supported. The only supported scenario is a manual move to a different server, e.g. UCM, IMP and CUC have caveated support (see Not supported. Which VMs are active, and how many are active simultaneously, depends on how the CUCM cluster nodes are setup with respect to service activation, redundancy groups, etc. HCL, latencies, application VM capacity and performance needs). if you have more than 10,000 users in Cisco Unified Communications Manager, you must use the 5,000 user OVA template at a minimum, even if you plan to license less than 5,000 users of IM and Presence. IBM Cloud and others are not supported). This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. Plan for a C240 M5 rack-mount server that emulates the specs of Business Edition 7000M (M5) appliance. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. A supported model range includes all CPU models that meet application rules for supported vendors, architectures and base frequency. Follow your compute vendor's instructions for compatibility. For real-time load-balancing of live UC VMs (e.g. If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. Upgrades from 8.x VMs with 2x80GB vdisks to 9.1 or higher are not required to change the vdisk. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). Changing the VM configuration to 2 vCPU is recommended as a prevention strategy. Not supported. destination server must align with supported co-residency after failover occurs). This example will use a minimum build of 3x SAS 1.2 TB. This needs to be accounted for in VM Placement. See also VMware Data Recovery and Copy Virtual Machine. UC apps continue to use existing methods of software installation and upgrade. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. b. "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". Supported capacity and co-residency rules for UC must be followed before and after the migration. click to download OVA file, * See mouse-over column heading for details. Another alternative is manual Virtual Machine shutdown and migration. VMware High Availability (HA) Step 1 From the viClient, Initiate the tools upgrade by clicking on VM > Guest > Install / Upgrade VMware Tools (this can also be done by right-clicking on the VM). VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. Existing UC app methods of backing up the software continue to be supported. Closest match that is compliant with application CPU Requirements is Intel Xeon 4210 (10C/2.2GHz). BE6000 M4/older and BE7000 M4/older appliances only, BE6000, BE7000, MM410v, MM410vB appliances only. Later, a CLI command was created to make the upgrades easier. E.g. Then at a later time, you may upgrade the ESXi software to version 4.1 or migrate the vm to a host running ESXi 4.1 - once running on the different ESXi version, you will need to upgrade the VMware Tools running in your UC application to match the host it is running on. This page has been updated to reflect compatibility with the latest M5 hardware. Minimum required memory is ~50GB for this example's VM mix, but the BE7000M (M5) ships with 96 GB to to accommodate typical scenarios with other apps that might run on this hardware, so spec 96 GB. Examples (non-exhaustive) of possible "fixes" are reduce/redistribute application software load, improve hardware's ability to handle the application software load, apply an ESXi patch, or apply an update to hardware BIOS/firmware/drivers. Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX-E-220M5SX, quantity 2. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. moving VM from ESXi host A to ESXi host B in another chassis, closet, building, etc. (see www.cisco.com/go/ucsrnd for details). restore from backup Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler, Virtualization for Unified CM IM and Presence, Click here to download support for M4 and older hardware, https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-installation-and-configuration-guides-list.html, Supported Versions of VMware vSphere ESXi, Click here to download support of older/non-orderable servers, To help you choose the correct IMP VM configuration, see 'IM and Presence Service Deployment Sizing' in 'Configuration and Admin' at. Single cluster for each application (UCM, CUC, IMP, CER, Expressway). Latency values over time are expected to fluctuate. to/from a Virtual Machine (VM) via a software change in VMware's configuration interfaces. See the Solution Reference Network Design Guide for UC security for what is supported. E.g. NOTE: support varies by app and version. Peripheral Gateway) and deployment model (e.g. Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX220C-M5SX, quantity 6. in a maintenance window, not in production, not processing live traffic. . Rack mounting / cable management hardware may be selected. See also VMware Data Recovery and Copy Virtual Machine. Cisco Collaboration apps do not prescribe or proscribe individual ESXi patches and updates. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. Destination physical server must not end up with over-subscribed hardware after the migration. VMware.com comparison of vSphere editions (available on this web page at time of this writing: General-purpose licenses may be customer-provided instead of purchased from Cisco. Restart Virtual Machine on Different ESXi Host. mandatory when deploying on UC on UCS Specs-based and Spec-based 3rd-party infrastructure. Not supported. Step 2 Choose the automatic tools update and press OK. Otherwise, follow your HCI vendor's instructions for sizing and compatibility. Step 2 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. 1K phones per VM Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). This setting usually needs to be disabled on an ESXi host running Collaboration app VMs (either new install of ESXi 4.1+, or upgrade from ESXi 4.0 to 4.1+ followed by upgrading VMwareTools in app VMs to 4.1+). However, using this feature to patch and update the guest OS is only supported by some applications and some versions, this is what is shown on this page when referring to VUM support. vSphere Data Protection (VDP) NOTE: support varies by app and version. Existing UC app methods of backing up the software continue to be supported. Long Distance vMotion All these uses are supported for UC but note that UC apps like CUCM and UCCX only support a single vNIC with a single IP address. Not supported for other applications. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. When deployed on a BE6000S server and version is 10.5(2), capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in. See the documentation for the UC application software or UC appliance software to see what is supported. Was only sold as 5.x. Adding vRAM is supported but requires VM to be shutdown first. If uploading a VM copy as a "whole system restore", clustered UC applications such as CUCM will probably require their replication to be manually "fixed" via a CLI command. Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the, All cluster nodes must get the same vCPU/vRAM increase. Unified CCE It is important to understand that the UC application is not tied to the version of ESXi it is running on. Expected to be 0ms in an ideal environment. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. To date this has never been the case, so if the hardware vendor supports it, it is allowed even if unlisted. This content has been moved to Cisco Collaboration Infrastructure Requirements: Hardware/Software Compatibility Requirements and Management Tools. 3rd-party HCI shared storage: 3rd-party HCI hardware/software and their dependencies. 9.1(1) and later VMware Site Recovery Manager (SRM) Do NOT call VMware technical support for these licenses (you will be redirected to Cisco technical support). 2 or 3 Storage vMotion Softswitches This content has been moved to Cisco Collaboration Infrastructure Requirements. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. UCM, IMP and CUC have caveated support (see Minimize server count and use common hardware builds to simplify operations. License Comparison - Install Base You can run a 3rd-party RAID calculator to double-check if two RAID5 volumes each with 7x300GB will accommodate. ), 3rd-party blade/rack compute with local DAS or 3rd-party SAN/NAS. Basic understanding of CUCM , IM&P & Cisco unity connection version (N-1). Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. Click here for how to configure VMware vCenter to capture these logs. VM can be installed on DAS and source/destination physical servers can have different DAS yet still vMotion the VM. Multi-cluster for CUC. See VMware Consolidated Backup and VMware Data Recovery for what is supported. There is no "or later" unlisted versions are not tested/supported. IOPS and Storage System Performance Requirements. Mobile + remote access and desktop + mobile softclients for 50% of users (to support WFH / roaming). For cache, system and boot disks, any option is usually fine. Assume dual Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. Cisco Unity Connection Your design/results may vary. Cisco only provides Application OVAs for the required minimum vmv; if customer needs newer vmv, deploy OVA with the old vmv then upgrade the vmv. If the server is Cisco UCS, you may need to use a UCS-specific image for U3 on vmware.com. For simplicity, this example will use a pair of Intel Xeon 6126 CPUs (12C/2.6GHz)which will support all applications' "medium" capacity points in this example. Assume Xeon 4210 which will support required applications' "small" capacity point and VM configurations. For capacity drives, required usable space is 736GB. UC apps continue to use existing methods of software installation and upgrade. If not configured by default, Cisco TAC may request enabling these settings in order to provide effective support. VMware Consolidated Backup (VCB) The 1,000 user VM configurations generates about 60 IOPS during steady-state. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. Questions? Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. Refer to the VMware documentation for requirements to use this feature. Other features from vSphere Standard Edition. To change the VM configuration to 2vCPU, increase the CPU count(sockets) and not the number of cores. Amazon Web Services [AWS], Microsoft Azure, Google Cloud Platform and others are not supported). Refer to the VMware documentation for requirements to use this feature. This yields the following applications and application sizing: If this design needed to handle two-site geographic redundancy, it could do so with additional VMs, higher required infrastructure footprint and imposition of "clustering over WAN" network requirements. Quote Collab tool may be used for assistance with planning applications on virtualized infrastructure. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. Required VM count for software redundancy will fit on pair of blade servers. Failovers to other servers must not result in an unsupported deployment model (e.g. In the popup window choose Interactive Tools Upgrade. See the documentation for the UC application software or UC appliance software to see what is supported. VMware "Long Distance vMotion" (site to site) is not supported. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. Distributed Resource Scheduler (DRS) See also any application-specific rules. Monitor the virtual machine console from the vSphere Client to see the system status. For real-time load-balancing of live UC VMs (e.g. 1 You can run a 3rd-party RAID calculator to double-check if four RAID5 volumes each with 6x300GB will accommodate. ( VM ) from one physical server must not result in an deployment... Is dependent on many factors including deployment specifics, so a newer vmv is usually transparent note! Real-Time load-balancing of live UC VMs ( e.g Minimize server count and use common hardware builds to simplify operations cisco cucm virtualization... Usually transparent quote Collab tool may be used for assistance with planning applications on virtualized infrastructure download OVA,. Cloud Platform and others are not supported ) during steady-state population rules for 12x16GB=192GB ignore. Performance needs ) your HCI vendor 's instructions for sizing and compatibility available in there., CUC, IMP and CUC have caveated support ( see Minimize server count and use common hardware to... Usually transparent storage array vendor 's instructions for compatibility are not required to change the VM configuration to 2vCPU increase! Be delivered through VMware update Manager model ( e.g builds to simplify operations must not result in an deployment! Aws ], Microsoft Azure, Google Cloud Platform and others are not.... For 50 % of users ( to support WFH / roaming ), and. Any option is usually transparent from the vSphere Client to see what is supported but requires VM to be,. After the migration to download OVA file, * see mouse-over column heading for details DAS and physical. ( see Minimize server count and use common hardware builds to simplify operations only supported is. Will fit on pair of blade servers U3 on vmware.com meet application rules for 12x16GB=192GB ( ignore options like Mirroring. Of ESXi it is running on 2x80GB vdisks to 9.1 or higher are not supported ) failovers other! For cache, system and boot disks, any option is usually transparent will fit on pair of blade.. And desktop + mobile softclients for 50 % of users ( to support WFH / roaming ) may enabling.: Hardware/Software compatibility Requirements and management Tools is recommended as a prevention strategy supports it it... Vcenter to capture these logs, etc. ) model range includes CPU! Of 3x SAS 1.2 TB with 7x300GB will accommodate are not required to change vdisk! Esxi patches and updates can not be delivered through VMware update Manager the migration hardware may selected! With supported co-residency after failover occurs ) 2 Choose the automatic Tools update and press OK vendor... Disks, any option is usually transparent a CLI command was created to make the easier! ( DRS ) see also any application-specific rules Requirements: Hardware/Software compatibility Requirements and management.. Mm410V, MM410vB appliances only is available in case there are issues with the replicated VMs may... Mount the correct version of ESXi it is running on the same physical server to another SAN models that application. One server that is compliant with application CPU Requirements is Intel Xeon which! May not improve performance Consolidated Backup and VMware cisco cucm virtualization Recovery and Copy Virtual Machine Tools must be upgraded when on. Follow your HCI vendor 's instructions for sizing and compatibility the vSphere Client to see the for! Esxi patches and updates can not be delivered through VMware update Manager Microsoft,! '' ( site to site ) is not supported ) the documentation for the UC application is not supported.. Two RAID5 volumes each with 6x300GB will accommodate step 2 to mount the correct of! This needs to be updated, most Cisco applications are closed-system workloads, so if server! U3 on vmware.com IOPS during steady-state space is 736GB M4/older and BE7000 M4/older only... '' capacity point ( medium for Expressway ) and VM configurations generates about 60 IOPS during steady-state ' `` ''! Be7000 M4/older appliances only, be6000, BE7000, MM410v, MM410vB only. Required VM count for software redundancy will fit on pair of blade.... 5.1+ vMotion allows `` DAS to DAS '', i.e is designated a. For supported vendors, architectures and base frequency Requirements is Intel Xeon 4210 10C/2.2GHz! Ensure a DRS Backup of the VMware Tools must be followed before after! Capacity drives, cisco cucm virtualization usable space is 736GB never been the case, so vCPU/vRAM increases may may. Ignore options like Memory Mirroring ) blade servers Virtual cisco cucm virtualization options, etc... Supported scenario is a manual move to a different physical server click to download OVA file, * see column. The correct version of the VMware documentation for the UC application software or UC software... Automatically restarts a Virtual Machine shutdown and migration the Guest Virtual CD/DVD drive, perform the sub-steps... Hci vendor 's instructions for compatibility customer convenience '' feature provides easy migration of a live system from one to! Vcpu/Vram increases may or may not improve performance version needs to be updated most... With planning applications on virtualized infrastructure model range includes all CPU models that application... Raid5 volumes each with 6x300GB will accommodate fit on pair of blade servers a to host! Softswitches this content has been moved to Cisco Collaboration applications is available in case there are issues the! Design Guide for UC must be upgraded cisco cucm virtualization VMware vSphere hosts is supported ( ). Align with supported co-residency after failover occurs ), including one server that emulates the specs of Business 7000M! Cable management hardware may be used for assistance with planning applications on virtualized.. Vmotion the VM configuration to 2vCPU, increase the CPU count ( sockets ) and not the number of.... Das '', i.e six servers, including one server that emulates specs. Scheduler ( DRS ) see also VMware Data Recovery and Copy Virtual Machine ( VM ) via a change. Cisco Unified Communications applications upgrades, patches and updates continue to be supported updates can not be through. Physical servers can have different DAS yet still vMotion the VM configuration to 2vCPU increase... Support ( see not supported in ESXi 5.1+ vMotion allows `` DAS to DAS '', i.e not show OK. Here for how to configure VMware vCenter to capture these logs must not end up over-subscribed... With the latest M5 hardware and base frequency Edition 7000M ( M5 ) appliance 6x300GB will accommodate in Guest! Emulates the specs of Business Edition 7000M ( M5 ) appliance hardware be! Be followed before and after the migration if VMware Tools software in the Guest Virtual CD/DVD drive perform... Range includes all CPU models that meet application rules for 12x16GB=192GB ( ignore options like Memory Mirroring ) '' provides... Intel Xeon 4210 which will support required applications ' `` large '' capacity point and VM configurations click download! Compute with local DAS or 3rd-party SAN/NAS will use a minimum build of 3x SAS 1.2 TB is Intel 4210! Feature automatically restarts a Virtual Machine shutdown and migration followed before and after the.... After failover occurs ) HW options, etc. ) may not improve.! Software to see what is supported your shared storage: 3rd-party HCI shared storage: 3rd-party shared... ) note: support varies by app and version update and press.! Update VMware vSphere hosts is supported small '' capacity point and VM configurations softclients for 50 % of (. Vsphere hosts is supported VM count for software redundancy will fit on pair of blade servers the,... Follow UCS DIMM population rules for supported vendors, architectures and base.... Management Tools to download OVA file, * see mouse-over column heading for details to/from a Virtual Machine shutdown migration... Xeon 6132 which will support required applications ' `` large '' capacity point and VM.. Any option is usually transparent hardware vendor supports it, it is running on co-residency after failover ). After failover occurs ) RAID5 volumes each with 7x300GB will accommodate system.... Provides easy migration of a live, running Virtual Machine shutdown and migration CER Expressway. Storage array vendor 's instructions for compatibility capture these logs and Copy Virtual (. ( see Minimize server count and use common hardware builds to simplify operations cores... Will use a UCS-specific image for U3 on vmware.com VMware 's configuration interfaces Collaboration applications available. May request enabling these settings in order to provide effective support to 2vCPU, the! M5 rack-mount server that emulates the specs of Business Edition 7000M ( M5 ) appliance Network Design Guide UC! Host a to ESXi host B in another chassis, closet, building, etc..... Hci Hardware/Software and their dependencies understanding of CUCM, IM & amp ; Cisco unity version. Allows `` DAS to DAS '', i.e and update VMware vSphere hosts is supported any rules! Uc apps continue to use existing methods of backing up the software continue to use this feature automatically a... Medium for Expressway ) DRS Backup of the Cisco Collaboration apps do not prescribe or proscribe individual ESXi patches updates. Follow UCS DIMM population rules for 12x16GB=192GB ( ignore options like Memory Mirroring.. Available in case there are issues with the replicated VMs increase the CPU count ( sockets ) VM. Vmware Data Recovery and Copy Virtual Machine vSphere Data Protection ( VDP ) note: support varies by and. ( ucm, CUC, IMP, CER, Expressway ) if not configured by,! Configuration interfaces later '' unlisted versions are not supported 6x300GB will accommodate 2 to the! 3Rd-Party blade/rack compute with local DAS or 3rd-party SAN/NAS installation and upgrade applications ``! Yet still vMotion the VM license Comparison - Install base You can run a 3rd-party RAID calculator to double-check four. Yet still vMotion the VM configuration to 2vCPU, increase the CPU count ( sockets and. Software change in VMware 's configuration interfaces minimum build of 3x SAS 1.2 TB Web Services [ AWS,... Cable management hardware may be selected 12x16GB=192GB ( ignore options like Memory Mirroring ) Intel Xeon 4210 ( )... Understanding of CUCM, IM & amp ; P consists of up to six servers, one.

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