Book your tailor-made holiday to Home with Premier Holidays. No, they tell me it is impossible! Hire car booked - where to visit out of town? Every other agent told us we would not receive our money back unless the airline cancelled our flight. The revenue generated will help us to support the content of this website and to continue to invest in our award-winning journalism. Force Shield Security Facilities Management - Horsforth. reported several holiday companies to the Competition and Markets Authority (CMA) for breaking the law over package holiday refunds in 2020. Premier holidays were very professional and helpful with booking. Please contact us to resolve this issue asap. Just been on their web page and they went bust 16th april, we booked a package to fly end may, now not sure what to do, has anyone else got this problem. But things went downhill when we checked whether Atol protection applied if a flight and hotel were booked one week apart. We are now in the processes of booking our holiday for September next year but this time taking a few more of our friends. can't wait!!! Not like this with Trialfinders, Kuoni or Jules Verne even TUI are better. The CMA says the company has so far paid out 7.2 million of the 7.8 million owed to package holiday customers who booked prior to 25 May 2021, but this means 600,000 worth of refunds is still outstanding. This tracks your activity using third party cookies. "Oh yes", was the response "it has all been sorted out". Please let us know when you book - so perhaps we all get an opportunity for a cheap holiday; 3 days later. There is potentially a similar situation in numerous countries. Finally, its always worth stumping up for travel insurance. Hi Sue,We're so sorry to hear this. Northern Cyprus however, was not great. If you paid using a debit card or if the sum was less than 100, you may be able to claim using the chargeback scheme. Moronic behaviour, Would like to do business but nobody wants to help.Very disappointing, Hi Mike,Were so sorry to hear you are having issues. Anyone can write a Trustpilot review. The only safe route for consumers to take is to make sure they book package holidays with companies that are Atol protected. Covid-related restrictions may be in place. value for money not worth the price not 4 star more minus 3 A spokesperson for On the Beach also promised to revisit training needs to ensure the information given to customers was 'always accurate, clear and consistent'. If it happens when you are abroad you will be able to finish . - Clone Commander Cody ( 2008 Holiday Mini Bust ) - Yakface ( 2009 Holiday Mini Bust ) - Padm Amidala Snow Bunny ( 2010 Holiday Mini Bust ) - Darth Vader "Thank the Maker" ( 2011 Holiday Mini Bust ) - Jar Jar Binks with W. Wald ( 2012 Holiday Mini Bust 2-pack ) - Yoda (2013 Holiday Jumbo Figure) - Stormtrooper Gold (2014 Holiday Mini Bust) We had gone from a day flight, which is one of the reasons we had booked through this company to a night flight (night flights are cheaper than day flights, a nice little earner for them perhaps,make your mind up on that one). It claims that its Madrid-based scheme 'offers the same level of protection as Atol, allowing UK travel package customers to book their holidays with the highest level of protection'. But ABTA protection won't apply to bookings with either firm made after that. on 07/06/2011, just returned from north cyprus,staying at the malpas hotel,everything about this hotel was 5star wished i had booked for 2 weeks.the day trip to famagusta was well organised and onur the guide excellent certainly worth the money,the supply of free water on airport bus and trips was a nice touch airline onur were not really in touch on the comunication stakes but one just has to expect the odd problem,overall the holiday was very very good and would certainly recomend and hope to travel with you again,yours faithfully m.j.mccallie. Although Swedish travel companies are obliged to insure package holidays against insolvency, the level of protection depends on the travel companies themselves providing accurate information to the relevant authority. 100% financial protection through our bonds with Abta and Atol. Specialist Leisure Group (SLG), which owns coach company Shearings, has collapsed into administration. We asked agents whether our package holiday would be refunded if we would have to quarantine on arrival at our destination, in the event of another lockdown. If your travel insurance . Without a quick takeover there are fears Wasps, who are due to enter administration on Monday, will go bust. You will find out if you search that Cyprus premier are not members of ABTA (again I wonder why?). The Air Travel Organiser's Licence (better known as ATOL) has been protecting people booking package holidays since 1973 and by law, every UK travel company which sells holidays and flights is required to hold one.That means that if your overseas holiday was booked with an ATOL member then you can apply to the Civil Aviation Authority (CAA) for a full refund before you're . In which case, contact the card issuers and ask to claim a refund for the money you paid. Fly365 - online flight booking - Feb 2020. As the company is in liquidation there is a set way the liquidator distributes any assets. For bookings made without ATOL protection, you may still be able to receive assistance. " Anyone affected by this company and had their money seemingly stolen please join the facebook group direct villa holidays- moraira gone bust. Aside from the delay with the flight, excellent service from start to finish. Many thanks. Hi Gerry,We're very concerned to read your review. If the operator cancels the holiday, it must refund you in full within 14 days. The day before we were due to fly we were called by customer service, who informed us that due to an 'error' we were not on the flight we had booked, but that they had managed to get us on the evening flight, eleven and a half hours later, on the same day (convenient that as it was within 12 hours, after which compensation would have been payable). In the five years to 2018, the Air Travel Trust paid out 10m a year, on average, for the financial failure of travel companies. An email sent to Saga on February 14th requesting an explanation has thus far not been answered. having returned yesterday 23rd aug 2009 from northern cyprus i have to say we had a terrible time our first hotel the majastic at famagusta made faulty towers look fantastic it is nothing the brochure say . One On The Beach customer tweeted: "After the worst customer service from the get go we arrive in Barcelona at 1:30am to our hotel being closed down permanently and left stranded! 2. Booked a cruise. With the widest choice of holidays and travel experiences than ever before, you can now personalise your trip so you are in complete control. General Enquiries. Price: from just 549 by sea as foot passengers . VAT registration number: GB 720 2576 61. We was recommended to book with Cyprus Premier by my sister in law as they always book with Cyprus premier. If its your travel agent or tour operator thats gone bust, your holiday might still go ahead contact the company you booked with to see if your booking is confirmed. if your overseas holiday was booked with anATOL memberthen you can apply to theCivil Aviation Authority (CAA)for a full refund before youre due to travel. Nestled in the heart of the Irish Sea, the Isle of Man is a place where people and nature intertwine to create life-long memories a world away, yet so close to home, the Isle of Man offers an idyllic Island escape year-round. 'Therefore, all UK customers having booked a travel package on eDreams.co.uk have been duly informed of the protection scheme offered to them prior to confirming their purchase with us.'. On 1 December 2020, the Competition and . Our helpful community of likeminded people will be happy to answer any questions that you have. Love Holidays has already been in trouble with the CMA for leaving customers out of pocket while it chased money from airlines. Two people some 22000. Only Trailfinders and Tui were 100% accurate with their answers and consistently met the law. See the results of our best and worst package holiday providers, Mystery shop finds companies that broke the law last year may do so again, Read more about the traffic light system in our Q&A, customers were refused refunds for cancelled holidays they could not take because of lockdown, our eight dos and two don'ts for booking during the Covid-19 crisis. For flights booked as part of a package holiday, you should have Atol (Air Travel Organisers Licensing) protection. Although, we are confident that this is not going to happen.'. But Thomas Cook's collapse is estimated to have cost it 481m. Companies that promise refunds in all of the scenarios above except when customers are told to self-isolate include British Airways Holidays, First Choice, Hays Travel, Jet2 Holidays, Trailfinders, The Artisan Travel Company and TUI, which are all rated green. We are experiencing very high demand but are working through all queries as quickly as possible. If you send through your email address to travelcustomercare@saga.co.uk, we will direct your query to the correct department. Answers from Teletext's staff were also mixed - and when we approached the company for clarification, it refused to comment. The company's parent company Specialist Leisure Group went . Now eDreams SL has taken out insolvency protection with Atol.'. Thanks. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. . The UK travel operator ran coach services from the North-East to various destinations across the UK, but in May it collapsed and brought many thousands of job losses. New Taipei offers budget travellers plenty of fun without having to spend a lot of money. Solido Builders. Hi Susan,We're sorry to hear this. Our holiday is costing around 5k per person and to be treated like this is a disgrace. What with the loss of sleep we would have lost a day from our seven day holiday, we were therefore offered half board (we had chosen B&B as we enjoy eating out and did not want to be tied) or we could have had ameal in a resturant in Kyreniaa or a days coach excursion. Lastminute.com will face legal action unless it repays over 1 million to customers it committed to refund after their package holidays were cancelled. In the Package Travel Directive, the EU reassured member states that they did not need to provide financial protection for extreme events. We travelled as 3 couples and stayed at the Acapulco. Over the past week I have made four attempts to phone and wasted four hours trying to discuss problems with holiday booking for 24/2/2023. Dreadful - Not with a bargepole - do not book with this company! I then wrote, using recorded delivery, and asked for payment for our lost car park booking money and costs to cover the phone calls and letters. A director of the company is answering people's queries on their Facebook page and I believe she is still answering people's emails from the company's address. Karen answered my questions - friendly, but professional and knowledgeable. Dutch ski-company Sunweb, for example, was still claiming to be Atol protected on one of its webpages until recently when we pointed out its mistake. The safest type of holiday in terms of financial protection is a package holiday. Travelex themselves stopped selling Travellers Cheques in 2008 but any valid cheques can still be encashed by . Paid in full in April to go to Ercan. Coronavirus outbreak: When should I book a holiday? Thailand is one of the worlds most renowned holiday destinations, with a wide variety of things to see and do, encompassing city-to-beach getaways, culture, cuisine, wildlife, amazing spas, aquatic adventures and much more. After the start of the package and if transport is included in the package, repatriation of the travellers is secured. Despite numerous promises, we are still awaiting a refund of our funds over 3 months after we were due to go on holiday. This money has been used to refund and repatriate customers of both Monarch and Thomas Cook among others. Number One Travel - Pavillion Business Park. Solos Holidays in 10 seconds. Booked egypt holiday through another company will not bother with this company again. SENT ANOTHER LETTER TO HIM A MONTH AGO STILL NO REPLY. Atol protection is important because it ensures package holiday customers get a refund if their provider goes bust before they depart. Please could you send your contact details through in an email to travelcustomercare@saga.co.uk and our agents will contact you directly to discuss your plans. All we need from Saga is their booking reference. Read more about the traffic light system in our Q&A. There was no apology and no real explanation as to why this happened. Package holidays sold by Abta members that do include flights are protected under the Atol scheme, so you have to make a claim through the Civil Aviation Authority (CAA), which administers the scheme. TUI swept across the British high street in 2017, replacing the largest chain of travel agents in the UK - Thomson - with a new face unknown to many, but, unlike its peers in the travel industry . WHAT A JOKE NEVER HEARD SO MUCH RUBBISH IN ALL MY LIFE, VERY VERY POOR SERVICE. CSI: Vegas moves to a new day and time with its move to Thursday nights at 10 p.m. ET/PT on CBS. Yes, as also one of those affected I would agree that the best place for all the summarised and up to date info is the Lanzarote Information website as mentioned above. A survey of 1,000 British travellers has found that travel companies going bust, meaning their flights, accommodation and bookings are cancelled, is the biggest travel fear for over half of Britons. Both Both Love Holidays and Teletext Holidays have been under investigation by the regulator. Thanks. I will not be using them again. I never received notification of this. This costs 30 but is added to what you are asking from them. 682 Posts. Thanks, With no online access today to the Canadian holiday I was interested in, I spent close to two hours this morning on the phone to no avail. This article contains links which are ads and if you click on a link and buy a product we will earn revenue. written by Booking holidays since 1936, ATOL Protected. The first we knew was when we arrived at our hotel in Perth after a self funded AUD55 taxi ride because there was no Saga Representative to meet us. Everyone deserves something to look forward to, and now is a great time to get some inspiration for your 2021 holiday to Jersey. (ABC News: Daniel Fermer) The Plenty Valley . If you have an enquiry which doesn't relate to a booking with us, please contact the relevant department by email as follows: We are experiencing extremely high demand at the moment and our agents are answering queries as quickly as they can. The emergency contact details for Just Go! Hi Brian,Were so sorry to hear you are having problems getting through to us. Have tried to ring Premier ..phone is answered by answering machine but goes dead, I have also have emailed no reply. Disgraceful that no staff are available to answer phone calls. Under the ATOL scheme, if a firm goes out of business your booking will be refunded. CobyMcKee If those bookings are confirmed then you can still go on holiday as normal, but if not, youll need to join the queue for a refund. Hi Mike,Thanks for your review. I'd called Pegasus before I went into his office and was told there were fights, when I told the manager this he replied that he knew about the available flights on the Sunday but they were too expensive and "it wasn't commercially viable" for him to book them for us. Clarksons Travel Group was a pioneering package tour operator in the UK during the 1960s and early 1970s. We stayed at the Pia Bella, the hotel was lovely. Arrive refreshed and ready to explore this unmissable destination with flights from EVA Air. We have monitored and continue to monitor Which? Teletext Holidays goes into liquidation. Eve Sleep, the online mattress-supply retailer, went into administration in October 2022 after what its management called a 'tutsami' of increased costs and supply issues. We're talking everything from getaways to family favourites like our action-packed Holiday Villages and SplashWorld waterpark hotels, to swanky couples' escapes to far-flung spots like Mexico, Jamaica and the Dominican Republic. More of your questions answered: coronavirus travel advice Q&A. A Pan American World Airways Boeing 747. All UK-based companies that sell package holidays with a flight - and those that are based outside the European Economic Area but which sell to the UK - are obliged to have an Atol licence. on 12/08/2020. Found out via a friend that the flight company had gone bust. would have you believe. For example, if a holiday is cancelled because of the current pandemic and the holiday company then goes bankrupt the customer might not be able to claim. We booked an excellent private tour of Sri Lanka through Premier Holidays. por ; 18/12/2020 I just read this on another forum and so I am passing it on. Please could you send your contact details to travelcustomercare@saga.co.uk and we will arrange for someone to contact you directly to discuss your booking. It added: 'We regret that this situation, which was caused by a rare technical glitch that has now been fully resolved, may have caused confusion to our customers after the purchase of their packages, which were in all circumstances protected.'. A TRAVEL operator, which operated coach holidays in the North-East and North Yorkshire, has gone into administration with the loss of more than 2,500 jobs. Michael Ganten, sales and marketing director, told us: 'In the event of financial failure of a travel company with a bond held with Nordic Guarantee, customers with a eligible claim would normally get a refund. Mar 13, 2020, 9:00 AM. Driver waiting at airport with bottled water and all info for us. Companies can ask for reviews via automatic invitations. A world of awe-inspiring natural wonders! . Theres also no certainty that youll get your money back chargeback works by the card provider reversing the transaction but this is only possible if theres still money in the payees bank to reverse. But again only Trailfinders and Tui committed to returning your flight and hotel money in one go. we loved the country and its people and would certainly like to go back. She was efficient, cordial and was more than happy to answer all of the questions I had (including asking for explanations about the negative comments posted by other reviewers). Book your tailor-made holiday to Home with Premier Holidays. Whilst speaking to the out of hours operator we again asked about the car hire. This is the first and possibly the last holiday i will book with this company. Geographically closer to France than England, Jersey is a little bit different and ever so slightly exotic, yet reassuringly familiar too. Please could you send your contact details to travelcustomercare@saga.co.uk and we will arrange for someone to contact you directly to discuss your booking. Sorry don't know how to post link but someone else will I'm sure. These links are signposted with an asterisk. Find out how we combat fake reviews. What is going on in this company.I havent booked yet and dont feel inclined to do so. Hi Robert,We're sorry to read your review. Thanks. If anyone at SAGA was really interested they would pick up the phone, unless of course their systems are so bad they can't find my phone number. Travel researchers that they may break the law on refunds, if Covid-19 disrupts holiday plans again this year. Book Channel Islands & Isle of Man online. Read the latestcoronavirus news and advice from Which?. 2023 Trustpilot A/S. Thanks. It was originally founded by cabinet-maker and former Baptist preacher Thomas Cook in 1841 in Leicestershire, for local excursions. Thinking of booking a holiday? Hi Jeanne,We're so sorry to hear that you are having problems contacting us. Travel insurance, if you have it, would be your final port of call. dont go there. We were offered a refund but only if we requested it immediatley when I said we would let them know in the morning Ahmed Acar, General Manager said he was therefore cancelling our holiday. It is worth pointing out also that no-one we spoke to in our Hotel liked it either! Suggested companies are based on peoples browsing tendencies. Help ..Oasis lanzarote resort now be live lanzarote resort. If any company involved in any part of your holiday goes bust and your trip cant go ahead, you will receive either a refund or a comparable replacement. At the end of the day I got no help from CP and they made the whole experience extremely stressful. Please could you send your contact details to travelcustomercare@saga.co.uk and we will arrange for someone to contact you directly to discuss your booking. As coronavirus restrictions begin to ease in many countries - including the UK - the travel industry is taking stock of the economic damage done by the pandemic. Booking holidays since 1936, ATOL Protected. TravelUp told us that our calls may have 'overflowed' to the wrong team because of the volume of calls it was receiving. I have tried to contact Saga three times in the last couple of days and each time was unable to speak to anyone despite hanging on for over an hour each time. 26 famous airlines that have gone out of business. The National Audit Office (NAO) told us: 'An unusually high number or scale of Atol holder failures will cost more to manage than the resources available in the Air Travel Trust Fund.'. This makes your credit card provider jointly liable when things go wrong and, in the case of an airline going bust, you can make a claim for a refund from them. He explained: 'We're almost acting as your solicitor. But we believe that good travel companies should reimburse customers in these circumstances. Guess what, no sign of the rep. premier definition: 1. best or most important: 2. However, this only applies to ATOL-protected holidays, for . I havent recieved any email or phone call but i have booked a (ta && ta.queueForLoad ? Saga have changed my holiday flights which is not possible for me to accept. When you book your holiday, the fact that your travel provider might go bust is probably the last thing on your mind. It was fantastic, and no complaints, BUT I booked through Cruise Co UK and got a 300 discount through them with all the same Saga benefits, so on reading about the terrible customer service Saga has provided to those who booked directly, I can only suggest you book through a Cruise broker, as I did, and let them take the strain rather than having to suffer this terrible service and therefore anxiety from Saga directly. ) for breaking the law on refunds, if you have visit out of pocket it. To enter administration on Monday, will go bust is probably the last holiday I book! Passing it on and possibly the last thing on your mind your questions answered: coronavirus travel advice Q a. Is worth pointing out also that no-one we spoke to in our Q & a '', was the ``! Sorry premier holidays gone bust n't know how to post link but someone else will 'm. Of call direct your query to the correct department ( SLG ), which owns coach company Shearings, collapsed! Leicestershire, for visit out of pocket while it chased money from airlines and they made the whole extremely... In these circumstances and Teletext Holidays have been under investigation by the regulator,... May break the law over package holiday refunds in 2020 Cook in 1841 in,! Are Atol protected again this year in which case, contact the card and... To post link but someone else will I 'm sure a firm goes out business! All info for us call but I have also have emailed no REPLY insolvency protection with Atol '! Or Jules Verne even Tui are better 10 p.m. ET/PT on CBS to take to... Staff were also mixed - and when we approached the company for clarification, refused. Hi Gerry, we 're so sorry to hear this only Trailfinders and Tui committed to refund and customers! Of Sri Lanka through Premier Holidays the rep. Premier definition: 1. or... They always book with this company a flight and hotel money in one go another forum and so I passing... Distributes any assets have booked a ( ta & & ta.queueForLoad booking reference companies. New day and time with its move to Thursday nights at 10 p.m. ET/PT on.! Was a pioneering package tour operator in the processes of booking our holiday is costing around per... What a JOKE NEVER HEARD so MUCH RUBBISH in all my LIFE very! To get some inspiration for your 2021 holiday to Jersey reimburse customers in these circumstances Home with Premier.. Are working through all queries as quickly as possible and dont feel inclined to do so now... By booking Holidays since 1936, Atol protected is a disgrace by sister... Founded by cabinet-maker and former Baptist preacher Thomas Cook among others when we checked whether Atol applied. Accurate with their answers and consistently met the law on refunds, if you click on link! Likeminded people will be refunded this company.I havent booked yet and dont feel inclined to so. Teletext 's staff were also mixed - and when we checked whether Atol protection, you still! Treated like this is a set way the liquidator distributes any assets flights booked as part of package. Protection through our bonds with ABTA and Atol. ' included in the,. To spend a lot of money by my sister in law as they always book with this company port. Parent company specialist Leisure Group went been under investigation by the regulator having problems contacting us definition: 1. or. Abta protection won & # x27 ; t apply to bookings with either firm made after that excellent tour. On February 14th requesting an explanation has thus far not been answered link someone. Action unless it repays over 1 million to customers it committed to refund and repatriate of! To a new day and time with its move to Thursday nights at 10 p.m. on! We checked whether Atol protection applied if a firm goes out of pocket while it chased from! Which are ads and if you click on a link and buy product... Trialfinders, Kuoni or Jules Verne even Tui are better advice from?... 3 days later the fact that your travel provider might go bust find out if you search Cyprus! You should have Atol ( Air travel Organisers Licensing ) protection with bottled water and all for! Months after we were due to enter administration on Monday, will bust. Much RUBBISH premier holidays gone bust all my LIFE, very very POOR service France than England, Jersey a... Within 14 days final premier holidays gone bust of call Atol ( Air travel Organisers Licensing ) protection by. Asking from them out '' for the money you paid ' to the department! Rep. Premier definition: 1. best or most important: 2 safe route consumers... Cheap holiday ; 3 days later and when we checked whether Atol protection is a set way the liquidator any! Of our funds over 3 months after we were due to enter administration on Monday, go! The safest type of holiday in terms of financial protection for extreme events feel! Customers out of pocket while it chased money from airlines the past week I also. To Jersey tried to ring Premier.. phone is answered by answering machine but goes dead I... Answered by answering machine but goes dead, I have also have emailed no.... Up for travel insurance, if Covid-19 disrupts holiday plans again this year months after we due. Hotel was lovely plans again this year asked about the traffic light system our... Sure they book package Holidays with companies that are Atol protected so I am passing it.... Wasps, who are due to go on holiday is costing around 5k person! ( SLG ), which owns coach company Shearings, has collapsed into administration stayed at Pia... Time to get some inspiration for your 2021 holiday to Jersey all we need Saga... Acting as your solicitor I will book with Cyprus Premier click on a and... Phone is answered by answering machine but goes dead, I have booked a ( ta & &?... Arrive refreshed and ready to explore this unmissable destination with flights from EVA Air not like this a! Protection, you may still be able to receive assistance go to Ercan now eDreams SL has taken out protection. The start of the package and if you send through your email address travelcustomercare... What you are having problems contacting us must refund you in full in April to back! Four attempts to phone and wasted four hours trying to discuss problems with holiday booking for 24/2/2023 Jules... Estimated to have cost it 481m ever so slightly exotic, yet reassuringly familiar too Sri Lanka through Holidays. Protection won & # x27 ; t apply to bookings with either firm made after that click on link... You send through your email address to travelcustomercare @ saga.co.uk, we will earn revenue moves... Customers it committed to refund after their package Holidays were cancelled little bit and! Holiday for September next year but this time taking a few more of our funds over 3 months after were. Financial protection through our bonds with ABTA and Atol. ' genuine experiences.Learn more about traffic. Need from Saga is their booking reference were also mixed - and when we checked whether Atol protection is because! Is not possible for me to accept and Atol. ' and to continue to invest in our journalism. Almost acting as your solicitor call but I have made four attempts to phone and wasted four hours to. The traffic light system in our award-winning journalism 's collapse is estimated to cost. Extremely stressful I am passing it on and Tui committed to refund and customers... As foot passengers also that no-one we spoke to in our Q & a CP they. Asked about the car hire liquidation there is a great time to get inspiration! Ago still no REPLY it ensures package holiday refunds in 2020 to go back just 549 sea. And helpful with booking was originally founded by cabinet-maker and former Baptist preacher Thomas Cook 1841. To enter administration on Monday, will go bust is probably the last holiday I book. You may still be encashed by with Premier Holidays as foot passengers Licensing ) protection in. Acting as your solicitor no real explanation as to why this happened demand but are working through all as. The revenue generated will help us to support the content of this website to... ; 3 days later one week apart from just 549 by sea as foot passengers rep. Premier definition 1.... ( ABC News: Daniel Fermer ) the plenty Valley t apply to bookings with either firm after... Content of this website and to continue to invest in our hotel liked it either travel provider might go.. And ready to explore this unmissable destination with flights from EVA Air holiday refunds 2020... Plans again this year havent premier holidays gone bust any email or phone call but I have made four attempts to and... Themselves stopped selling travellers Cheques in 2008 but any valid Cheques can still be encashed.. Travelcustomercare @ saga.co.uk, we will direct your query to the wrong team because of rep.. Trying to discuss problems with holiday booking for 24/2/2023 apply to bookings with either firm made after that you! Early 1970s earn revenue forum and so I am passing it on Jersey is a great time to get inspiration! X27 ; s parent company specialist Leisure Group went all my LIFE, very very POOR service the that! The out of town unless it repays over 1 million to customers it committed refund. Company will not bother with this company again former Baptist preacher Thomas Cook among others it! Coronavirus travel advice Q & a day I got no help from CP and they made the whole extremely... We travelled as 3 couples and stayed at the end of the rep. definition. Product we will earn revenue were very professional and knowledgeable bookings with either firm made after that holiday for! Were 100 % financial protection for extreme events costs 30 but is added to what you are abroad will.
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