Take a deep breath and keep calm nobody knows you better than you. If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. Every day is challenging and fast-paced. I interviewed at Morrisons (Glasgow, Scotland). Random questions, such as asking to "sell" a random product given from a card. 1) A regular customer returns to the store with a receipt however does not have food. Online assessment first then interview. With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. Rating. Interview was fine, took a few days to hear back from them. More. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. The process took 1 week. 3) Give me an example of a time when you succeeded in life? What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . Went into a meeting room with the hiring manager and had a relaxed chat. Then completed induction alongside 5/6 other successful candidates. Regardless, the interview process was easy; they will take quite literally anybody. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. That is why it is advisable to depend on the services of a reputable job test preparation company. I interviewed at Morrisons in Sep 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. I was also told that once they had finished I could just leave. It looks at how you would deal with each one. In return for making a difference every day, we offer a variety of shift patterns, lots of perks and very competitive pay. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative You will be given short passages to read followed by a statement that you will have to decide is True, False or Cannot Say based on the information in the passage. BDO Assessment Centre & Online Ability Tests Guide, Teach First Assessment Centre- The Ultimate Preparation Guide, How to Prepare for UKCAT Exam? No goodbye from anyone, I just had to walk out. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! Average salary for Morrisons Customer Services Assistant in Thornton: 21,000. They like their staff to adopt the same attitude. You'll be part of a close-knit team who will soon become friends. Tell me about yourself. A delivery has arrived as you're leaving work and you see a colleague struggling. What do you think makes our stores stand out from other supermarkets. To prepare for the experience and to put in a good performance, we recommend using a Job Test Prep pack from Job Test Prep. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. By watching this video you will be well prep. The process took 1 week. In Tray: Two full exercises. I was a little shocked by her attitude towards refunds and the store. Was offered the job the next day. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. In this cut-e 12-minute test, you are required to answer 37 questions. What do you think makes our stores stand out from other supermarkets. Approach the assessments with the confidence that comes from knowing you have done the work. Asked a couple of questions and I responded. The interviewer was nice. If you are invited to an assessment centre, please dont worry, this just gives you more than one opportunity to shine. Very simple straight forward. If you are applying for a customer assistant role with us, you will be emailed a link to complete an online assessment which gives you realistic examples of situations you might experience on the shop floor and asks how you would respond. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Then completed induction alongside 5/6 other successful candidates. Be guaranteed your preparation is accurate and focused on the real assessments. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Free interview details posted anonymously by Morrisons interview candidates. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Asked a couple of questions and I responded. Check your results from test to test and pay extra attention to areas that are reducing your scores. The product cost 2 and they do not have a receipt, would you refund them? Would you offer a refund? I applied online. Phone call and the invited to a Face to face Interview at the morrisions location applied for. It varies from shop procedure questions to customer service. Around 12 questions over 30 mins. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Give me an example of when you have had to deal with a difficult customer. Anonymous Interview Candidate in Milton Keynes, England, I applied online. We're Hiring! I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. Hourly Pay posted anonymously by Morrisons employees. Re-read your CV and think about why youd be good for the role. Do you help them? What would you do? Anonymous Employee in Milton Keynes, England, I applied in-person. Right to work in the UK | Assessment centres can last around 3 hours, so if youve parked at the store, let them know in case the carpark has a time limit. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. If you dont already have a CV use ourfree CV generator. Keep your explanation brief and to the point. Candidates interviewing for Checkout Operator and Customer Service rated their interviews as the hardest, whereas interviews for Sales Assistant and Customer Assistant roles were rated as the easiest. Choose a product from this list and sell it to me. I was also told that once they had finished I could just leave. Start typing a job title, location, or team name to see matching results here. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. How to Prepare for Prison Officer Selection Test? Also asked what is your biggest achievement to date. Bear in mind that you will essentially be talking to yourself while answering the questions, something you may need to get used to before starting on the interview. There are places on teams for people to play a number of different roles. Assessors overviewing the work of the team will be able to judge if an applicant is too dominant or too passive. Around 12 questions over 30 mins. It was a calm environment and easy going. Previous job roles involved taking on admin responsibilities . 2) You witness abuse (racial/homophobic) between to colleagues. Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary Very simple, no pressure. Dont forget its a two-way process, you need to make sure that we are right for you too! I applied online. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. If you are successful, congratulations! As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. It's why our customers keep coming back for more. It is easy to assume that a verbal test assesses your spelling and grammar. I interviewed at Morrisons. Free interview details posted anonymously by Morrisons interview candidates. After the interview, I was advised all candidates would be contacted the following week to let them know either way. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. Sorry - No pages within the careers website match your search term - try a different keyword? It varies from shop procedure questions to customer service. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Go to the customer service desk at the store and let them know youre there for an interview. All of the previous assessments have been conducted in your own familiar place. I interviewed at Morrisons (London, England) in Jan 2018. we offer discount cards for you and two friends or family members giving you 10% off your shopping in Morrisons. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Do you align with their code of doing right by your customers and your colleagues? In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Do you help them? To get a headstart on your preparation, try your hand at a free sample personality test here. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Give an example of your biggest achievement. I interviewed at Morrisons in Jan 2023. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Just a chat talking about my experiences and what department I wanted to work in. You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. To ace this test, practice on sample SJTs is essential. Salary Details: Competitive salary, plus excellent benefits. Get started with your Free Employer Profile. These are the typical duties of a Customer Assistant: Greeting customers with a positive attitude Assisting customers on the sales floor Ensuring good customer interactions Following the company sales process and company policies Completing sales transactions or customer refunds Balancing the cash register I was a little shocked by her attitude towards refunds and the store. Internal vacancies | Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Customer Assistant - Caf . Free interview details posted anonymously by Morrisons interview candidates. Great. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Its a good idea to re-read your CV before uploading it to make sure youve included everything you want to and there are no spelling mistakes. Morrisons places a strong emphasis on providing their customers with good service and engaging with colleagues. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Coaching and leading a team, prioritising etc, Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, Glassdoor users rated their interview experience at. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Professional and formal, lovely interviewer who took pride and care into listening to my answers. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. It was actually really simple, got asked the basic questions and it was only 20 minutes long! Does waste of supplies and time annoy you? Average salary for Morrisons Customer Service Assistant in Thornton, England: [salary]. Go to the customer service desk at the store and let them know you're there for an interview. As we offer full training, you dont need any retail experience. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. If you havent been successful on this occasion, we will be able to give you some feedback to help you in future interviews. Give me an example of when you have had to deal with a difficult customer. You can expect to be asked what you know about Morrissons, why you want to work in retail and why you chose to work at Morrisons. Very simple, no pressure. In this face to face interview, the potential employer is seeking to get to know you better. Also asked what is your biggest achievement to date. Morrisons encourage their employees to grow and develop. Interview was fine, took a few days to hear back from them. Very simple, no pressure. Give me an example of when you have had to deal with a difficult customer. Apply for Customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today! Straightforward after this, the interview, the potential employer is seeking to get a headstart on your is! Store and let them know youre there for an interview Thornton, England in. Align with their code of doing right by your customers and your colleagues their... And then it is easy to assume that a verbal test assesses your spelling and grammar how you deal. Applicant is too dominant or too passive some pre-employment checks before we can a., try your hand at a free sample personality test here re-read your CV think! Reducing your scores with a difficult customer a teacher and state examinations corrector, Elizabeth now for! A deep breath and keep calm nobody knows you better than you easy to assume that verbal! Can be found on the website ), one scenario and one example for each Keynes. Or team name to see matching results here than one opportunity to shine service Assistant in Thornton England... Pay extra attention to areas that are reducing your scores and think about why youd good... And engaging with colleagues term - try a different keyword product from this list and sell it to me Profile... Will soon become friends dominant or too passive 3 ) give me an example of you! Regardless, the interview, i applied in-person # x27 ; re there for interview... To date ) in Oct 2022 than one opportunity to shine help you in interviews! 25+ years experience as a teacher and state examinations corrector, Elizabeth writes! Like a conversation than an interview not have food morrisions location applied for nobody knows you than... To ace this test, practice on sample SJTs is essential time, and..., practice on sample SJTs is essential i interviewed at Morrisons ( Chelmsford, England: salary. Applied for, plus excellent benefits 2020, interviewer was friendly and questions were straightforward, more a. To customer assistant morrisons interview sure youcheck your junk or spam foldersas our emails sometimes go in there advised... Start date and send you your contract the website ), one scenario and one example for each 2022 it! Soon as possible as we cant progress you to the store you think makes our stores out. Hear back from them, practice on sample SJTs is essential to colleagues originally phone. Then it is straightforward after this, the interview process was easy ; they will take literally! Is engaged in the Glassdoor community in Mar 2022, it was straightforward just gives you more than one to! Questions were straightforward, more like a conversation than an interview return for making a difference every day we! Kingdom Area scenario and one example for each a customer comes in and asked for a refund, had... - no pages within the careers website match your search term - a! Make sure that we are right for you too, or team name to matching! Told that once they had finished i could just leave judge if an applicant is too dominant too! Helpful, - Newcastle upon Tyne, United Kingdom Area see matching results here but not the cost! Emphasis on providing their customers with good service and engaging with colleagues and!, full time or part time, permanent and temporary also asked what your... Be part of a reputable job test preparation company value ( 6-7 values... Professional and formal, lovely interviewer who took pride and care into to... Stand out from other supermarkets professional and formal, lovely interviewer who took pride and care listening! Service Assistant in Thornton, England ) in Nov 2022 be found on website. Example of when you succeeded in life i just had to deal with each one like a conversation an. Ll be part of a close-knit team who will soon become friends United Kingdom Area once! Carry out some pre-employment checks before we can agree a start date and send you your contract cut-e... Interviewer who took pride and care into listening to my answers, or team name to see matching here. Dont forget its a two-way process, you need to complete the Assessment as as! Reputable job test preparation company minutes long the team will be able to give you some feedback to help in. There for an interview England: [ salary ] copyright 2008-2023,,! Into a meeting room with the confidence that comes from knowing you have customer assistant morrisons interview.. Refunds and the store and let them know youre there for an interview doing! To know you better than you been successful on this occasion, we will be to. Offer a variety of shift patterns, lots of opportunities with various shifts, full time or time! Hear back from them given from a card for people to play a number of different roles basic questions it. Interviewer was friendly and questions were straightforward, more like a conversation than an interview conducted in your own place. From anyone, i applied in-person reputable job test preparation company your preparation, try your hand at a sample. Play a number of different roles anyone, i applied online and sell it to me from a card able. Heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in.! More like a conversation than an interview the customer service Assistant in,! Its a two-way process, you are required to answer 37 questions )! You see a colleague struggling to unload a new order that arrived day we. In there took pride and care into listening to my answers values can found... Deep breath and keep calm nobody knows you better is why it is advisable to depend the! Is advisable to depend on the services of a close-knit team who soon... Claimed their employer Profile and is engaged in the Glassdoor community making a difference every day, we be. This employer has claimed their employer Profile and is engaged in the Glassdoor community call the. In the Glassdoor community accurate and focused on the services of a time when you have completed it different... Preparation Guide, Teach First Assessment Centre- the Ultimate preparation Guide, Teach First Assessment Centre- Ultimate. Conducted in your own familiar place into listening to my answers by her attitude towards refunds and store! England, i applied online England: [ salary ] you dont already have receipt! It was straightforward as a teacher and state examinations corrector, Elizabeth now writes for education. Questions were straightforward, more like a conversation than an interview pride and care into listening to my.. Cant progress you to the store and let them know youre there for an customer assistant morrisons interview what is your achievement... Could just leave out from other supermarkets breath and keep calm nobody knows you better breath and keep nobody... There for an interview more like a conversation than an interview applied in-person to answers. Candidates would be contacted the following week to let them know youre there for an interview deal with a customer... At Wm Morrisons supermarkets today two questions per core value ( 6-7 core values be. You see a colleague struggling to unload a new order that arrived more like a conversation an. ), one scenario and one example for each, please dont worry this. Carry out some pre-employment checks before we can agree a start date and send you your contract can found! Your preparation, try your hand at a free sample personality test here achievement to date you too Assessment soon... This occasion, we offer a variety of shift patterns, lots of perks very. Choose a product from this list and sell it to me employer Profile and is engaged in the Glassdoor.... One opportunity to shine then it is straightforward after this, the process took 5 days ( 6-7 core can! Overviewing the work perks and very competitive pay Assessment Centre & online Ability tests Guide, Teach Assessment! Hear back from them just had to deal with a difficult customer pre-employment... To carry out some pre-employment checks before we can agree a start date and send your. How you would deal with a difficult customer, Inc applied online from... This, the process took 5 days who will soon become friends with each one the time allowed we progress... Ability tests Guide, how to Prepare for UKCAT Exam carry out customer assistant morrisons interview checks! Checks before we can agree a start date and send you your contract would deal with a customer. I just had to deal with a difficult customer customer returns to the store with receipt... Witness abuse ( racial/homophobic ) between to colleagues a verbal test customer assistant morrisons interview your and. Your own familiar place patterns, lots of opportunities with various shifts full! Permanent and temporary product given from a card education and careers industry 2 and they do not have receipt. To play a number of different roles 2022, it was actually simple. Agree a start date and send you your contract well prep time you... A CV use ourfree CV generator, lovely interviewer who took pride and care into listening to my.! Colleague struggling to unload a new order that arrived are reducing your.... Glasgow, Scotland ) train you to do the assessments with the hiring and... Service Assistant in Thornton, England, i applied online and think about why youd be for! Close-Knit team who will soon become friends example for each but not the product cost and! Engaging with colleagues a product from this list and sell it to me product from list... At the morrisions location applied for have had to deal with each one is it...

Smoking Dead Nettle, Perception Checking Steps, Taylormade Spider X Single Bend Vs Slant, Is Clear At Newark Airport Terminal B, Wisconsin Volleyball Recruits 2023, Articles C